Category Archives: Announcements

{MCINTYRE NETWORK}: Planned Maintenance, Thu, Dec 18, 6:00 a.m. – 7:30 a.m.

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Dear members of the Puget Sound community,

 

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

 

McIntyre Network: Planned Maintenance

Thursday, December 18 | 6:00 a.m. – 7:30 a.m.

 

SYSTEMS IMPACTED: 

  • McIntyre Hall Network (Wi-Fi, Phones, Ethernet) on Floors 0 and 1.

 REASON FOR MAINTENANCE:

  • Technology Services will be replacing a failed network switch.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in McIntyre Hall will go offline for approximately 30 minutes.

 

To learn more about Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don’t hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

 

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Dec 14, 6 a.m.-6 p.m. [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, December 14 @ 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thu, Dec 11, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, December 11 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Wed, Dec 10, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Wednesday, December 10 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Dec 14, 6 a.m.-6 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, December 14 @ 6 a.m. – 6 p.m.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND NETWORK}: Planned Firewall Maintenance, Wed, Dec 10, 5:30 a.m. – 6:45 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Network Security Devices (Firewalls): Planned Maintenance

Wednesday, December 10 | 5:30 a.m. – 6:45 a.m.

WHAT YOU SHOULD KNOW:

  • During the maintenance window, impacted systems may experience brief network interruptions of a minute or two.

  • Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

  • Inbound and outbound internet access 

  • GlobalProtect VPN 

  • Systems requiring Internet connectivity on campus, such as Zoom phones and blue pole emergency towers

REASON FOR MAINTENANCE:

  • To ensure a secure, reliable computing environment, TS will be completing routine firmware updates on our network security appliances (firewalls).

 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thu, Dec 4, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, December 4 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARRINGTON SCHIFF WI-FI}: Planned Maintenance, Wed, Dec 3, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harrington Schiff Wi-Fi: Planned Maintenance

Wednesday, December 3 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harrington Hall Wi-Fi

  • Schiff Hall Wi-Fi

 REASON FOR MAINTENANCE:

  • Technology Services will be reconfiguring Wi-Fi access points in Harrington Hall and Schiff Hall to improve coverage.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some Wi-Fi network connections in Harrington Hall and Schiff Hall will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{HARNED-THOMPSON NETWORK}: Planned Maintenance, Tue, Dec 2, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Tuesday, December 2 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thurs, Nov 20, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, November 20 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Tue, Nov 11, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Tuesday, November 11 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PeopleSoft HR System} Planned Maintenance Complete

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:


Planned Maintenance for the PeopleSoft HR System is Complete. 


REASON FOR MAINTENANCE: 

  • To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Resources Information System. It was unavailable during the maintenance window, which included self service items such as entering time in myPugetSound. 

WHAT YOU SHOULD KNOW:

  • If you have issues connecting to myPugetSound or the PeopleSoft HR System after the planned maintenance please try clearing your browser cache.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conducted this important work. If you have any questions or concerns, please contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PeopleSoft HR System} Planned Maintenance, Fri Nov 7 | 5 p.m. – Sun Nov 9 | 8 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Planned Maintenance: myPugetSound, PeopleSoft HR System

Friday, November 7 | 5 p.m. –  Sunday, November 9 | 8 p.m.

REASON FOR MAINTENANCE: 

  • To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Resources Information System. It will be unavailable during the maintenance window, which includes self service items such as entering time in myPugetSound. 

WHAT YOU SHOULD KNOW:

  • Time Entry and Time Approval will not be available during the maintenance window. 
  • myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Resources System.
  • If you have issues connecting to myPugetSound or PeopleSoft HR System after the planned maintenance please try clearing your browser cache.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thurs, Nov 6, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, November 6 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network, second, third and fourth floors

  • Thompson Hall Network, second, third and fourth floors

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall on the second, third and fourth floors will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{FIELDHOUSE NETWORK}: Planned Maintenance, Wed, Nov 5, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Fieldhouse Network: Planned Maintenance

Wednesday, November 5 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Fieldhouse Network

 REASON FOR MAINTENANCE:

  • Technology Services will be replacing a battery backup system.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Fieldhouse will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu