[Updated 2/29/2016 5:00 pm] VPN2 is back in service. Thank you for your patience!
[Original Post] We are experiencing an issue with VPN2. As a workaround, please use vDesk, or change your connection attempt to vpn1.pugetsound.edu. In order for vpn1 to work, you will need to make an additional setting change (Settings > Preferences) to uncheck the box to “Block connections to untrusted servers.” We apologize for the inconvenience and are working to restore access to VPN2.
As a first step to improve the security of our campus computers, as well as the campus network, we will be instituting a new policy to ensure that Macs on campus are up to date with all the latest security updates from Apple. This will bring our Mac computing experience more in line with our Windows computing experience.
Effective Monday, February 22, university-owned Mac computers will automatically be prompted to download and install critical operating system updates. If the download requires a restart, you will have the ability to postpone this restart up to two times. For the third time, the restart will proceed after you click okay.
Please contact the Technology Service Desk at 253.879.8585 or firstname.lastname@example.org if you have any questions or concerns.
[Updated 2/11/2016 1:00 pm] The issue has been resolved. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to access their email. This seems to affect computers and phones so far. We apologize for the inconvenience and are working to restore access as quickly as possible.
[Update 2/14/2015 4:45 PM] Our scheduled pre-production server patch maintenance has been completed successfully.
Pre-Production Server Patch Maintenance is scheduled for Sunday, 2/14/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or email@example.com.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!