[Tscommunications] {PUGETSOUND SYSTEMS}: Planned Maintenance, Tuesday Oct. 20th, 2020 7:00 a.m. – 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below:

 

Puget Sound Systems and Applications: Planned Maintenance

Tuesday, October 20, 2020 from 7:00 a.m. – 7:30 p.m.

 

SYSTEMS IMPACTED:

·      KACE Help Desk Ticketing System

 

REASON FOR IMPACT:

·      A security certificate is expiring and will be replaced with a new one.

ADDITIONAL INFORMATION:

·      KACE will be intermittently unavailable during the maintenance window as the new security certificate is applied.

·      During this time if you need assistance during this maintenance window please call the Service Desk at x8585 or email them at servicedesk@pugetsound.edu

·      For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

For additional support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m. [COMPLETE]

Our planned maintenance event is now complete.


From: Kristen Spiese
Sent: Thursday, October 1, 2020 11:37 AM
To: TS Communications
Cc: TS Maintblog
Subject: {PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m.

 

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, October 11, 2020 from 6 a.m.-3 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, October 11, 2020 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.