Due to problems on the forms server, we had to bounce it at 2:10 p.m. this afternoon. This kicks all current users off, so I sent an email to them alerting them of the situation. This affected all users in Banner Web Forms and Cascade Web Forms.
We are actively researching the problem and want to get it fixed soon.
On Saturday, February 28th from 6-8am, Alexandria will be offline for storage expansion and maintenance. During the outage, student home directories (H: drive) and department shares will be inaccessible.
This change is required to expand the amount of disk space available on Alexandria and to improve backup performance.
[Update 2/28/2009 @ 8:00am] Normal service on Alexandria was restored by 7:15am this morning.
A component of the events calendar malfunctioned at approxiamtely 3:45 PM causing the site to be unavailable. Service was restored at approximately 4:45 PM.
Cascade Web Forms and Banner Web Forms were down for a little while after 2 p.m. today. We are having unexplained errors on the forms server and we had to bounce it. We are changing the configuration to see if that helps this problem.
Technology Services was alerted around 8:15 am that Alexandria shares were unavailable. Services were restored as of 8:30am. Steps are being taken to 1) improve the stability of Alexandria and 2) better alert TS staff when critical services on Alexandra are unavailable.
The Windows 2000 server known as Whitney was retired today at 2:13pm. It is not known to be used anymore, but writting this entry just in case something is dependant on it and breaks after today. A special one-time commvault backup was done, written to tape 104L3 with 365 days retention.
Banner, Budget Administration, and Your Employment information will be unavailable from 5:00 p.m. on Friday, February 20, until 7:00 a.m. on Monday, February 23 due to the Banner migration to new hardware.
[Update 2/22/09 @ 12:00 noon] All services are back on-line. The upgrade went as planned and ahead of schedule.
At 11:30 am, one of the servers began experiencing performance problems. Banner, CRM, FAMIS, and Cascade batch processing are impacted by this.
Update: 2:05 pm, the performance problem on Camano has been resolved. CRM is still down.
Update: 2:45 pm, service has been restored on CRM
On February 17th from 5:30-6AM batteries in our EMC CX400 Disk Array will be replaced. This is a fully redundant system and no outage is expected. However, as with any change, there is always a risk of outage. If a problem arises with the change, the following services may be impacted:
Database Services (FAMIS, Banner, Millennium, etc.)
Please note that Cascade will not be affected.
At about 2:15 PM today, the ARP entry for 18.104.22.168 (ezproxy.ups.edu) was incorrect on the network core router. This of course caused the Ezproxy server to go offline. The ARP cache was cleared, and the correct entry was reestablished. The cause for this has not been discovered yet. A duplicate IP address is suspected.
The Ezproxy server was unavailable starting at approximately 2:15 PM today. This caused much of the Library’s Research Gateway section of the website to be unavailable. Service was restored at approximately 3:30 PM.
As of 6 AM this morning, Puget Sound has been connected to the Washington K-20 Educational Network, and network traffic between the academic/administrative buildings and the Internet has been rerouted over this new network. Residential Internet traffic is routed over the pre-existing Internet connection.
We experienced a wireless interuption from 5:45-7:15. Our servers were unavailable from the internet from 5:45-6:15am. All connectivity has been restored. All services are back to normal. If you experience any additional issues please call the Technology Services HelpDesk at 879-8585.
Since 5:20 AM this morning most email has not been delivering to and from the Internet. We are addressing the problem right now, and hope to have this resolved within the hour.
This problem was due to a routing misconfiguration during this morning’s scheduled maintenance. Mail deliver was restored at 10:30 AM. Mail sent to or from the Internet will be delayed 1-2 hours while the mail servers process the backlog.