On Friday, August 27, from 7:00 to 8:30 PM, we will upgrade the campus telephone system to provide more robust, redundant service. During this time, calls into or out of campus have a small possibility of being dropped. If this occurs, please re-dial your call. On-campus calls should not experience any problems. For questions or concerns, please contact Telephone Services at email@example.com.
We experienced an intermittent service interuption with our Integra Telecomm circuit this morning starting at 8:50am until approximately 8:45am. The cause was an aggrigation router in Renton. We observed random ping times and drops until the repair was made. I believe traffic was passing but slow and unreliably. The repair is complete and everything is back in service.
[Update 9:10 AM] Service has been restored. Please notify the Service Desk at 253.879.8585 or firstname.lastname@example.org if any further issues arise.
We are working with Integra, our Internet service provider for the residential network on campus, to resolve some intermittent service disruptions experienced this morning. We will provide an update when this issue is resolved. Thank you for your patience.
After resolution of the campus Internet issue, the Music and Facilities buildings’ Internet connection was not restored automatically. Internet was restored to these buildings at 12:30 pm.
[Update 12:30 PM] Facilities and the School of Music experienced a disruption of Internet service which has been resolved.
[Upddate 10:30 AM] Internet service has been restored to campus. We appreciate your patience!
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
The bandwidth on our Integra Internet Circuit (Resnet) has been increased from 100mb to 150mb.
All supporting front-end switch ports have been upgraded to 1GB through to the core.
The new “PS-GuestAccess” wireless network has been deployed campus wide for visitors to the campus with no Pugetsound login. It will allow clients out to the internet with no authentication or compliance auditing.
All campus wireless clients except “PS-GuestAccess” are now monitored by SafeConnect.
Integra will be working on installing a new Internet circuit on 8/13/2010 from 6:30am-8:00am intermittent outages are expected, which will only effect the internet browsing on the resnet side of the campus.
Integra circuit is back in operation with minor issues on the Integra side. We will have to arrange another appointment to finish the upgrade. 07:45am 08/13/2010.
Qwest and K20 will be working on our K20 connection on Thursday 8/12/2010 between 6:300-7:00am. Internet will be intermittent and will be planned to be back in operation by 7:00am.
Since many important campus activities begin near the end of August, all campus technology services will remain available throughout our normal “last Sunday of the month” maintenance window. Again, all services will be available all day Sunday August 29th.
Cascade Release 10.9 is planned for September 8, 2010. This release will include the following features and fixes:
- Add Incomplete Highlight to Advisor Rosters (tracker CAS-3)
- Add Campus Address to Advisor Rosters (tracker CAS-5)
- Enhance Employee Race & Ethnicity Reporting (tracker CAS-7)
- Allow Self-Service Update of Preferred Name (tracker CAS-78)
On Wednesday 8/3/2010 starting at 5:30 AM the external DNS servers used for the University will be migrated to new servers. No downtime is expected.
As of 8 AM on 8/4/2010, all websites beginning with www5.ups.edu, www4.ups.edu, www3.ups.edu, and www2.ups.edu (and www2.pugetsound.edu) will be served by a newly upgraded server.