[Completed] Technology Services Monthly Maintenence 10/30/2011

NOTE: As of 12 PM, the maintenance has been completed. All services are online and available.

Technology Services Monthly Maintenance is scheduled for Sunday, October 30, from 8:00 AM to 12:00 PM. Cascade, Banner, Millennium, and the university’s website will not be affected.

The services which may be intermittently or entirely unavailable during this maintenance window include:

  • Email
  • SoundNet
  • Web services such as Moodle and Puget Sound blogs
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Pre-Production Patch Maintenance, Monthly – Thursday 20th October 2011 7 a.m. to 9 a.m.

[Completed] Pre-Production Patch Maintenance has been completed at 8:15 am, all test servers have been patched.

The next scheduled patch maintenance window is the 30th of October 2011, from 8 am to 12 pm. This is a production patch maintenance window, and a separate notification will be sent, as well as a separate blog posted.

On Thursday October 20th from 7:00 AM – 9:00 AM all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers.

This should not affect any production services such as:

Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.

[Resolved] Update on Email Issues 10/13/11

Some Macintosh computer users were unable to connect to Puget Sound email accounts via Entourage and Outlook 2011 this morning. The issue has been resolved.

On Wednesday, 10/12/11, there were some delays with the delivery of email messages from Puget Sound accounts to Yahoo accounts. By 5:15 p.m., mail flow had returned to normal.

If you experience any further issues, please contact the Technology Service Desk at 253.879.8585, servicedesk@pugetsound.edu, through our Online Service Desk, or by visiting the Tech Center in Collins Memorial Library.

We appreciate your patience!