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Dear members of the Puget Sound community, Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below: SYSTEMS IMPACTED:
DATE OF IMPACT:
REASON FOR MAINTENANCE:
WHAT YOU SHOULD KNOW:
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. |
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) Email Support: servicedesk@pugetsound.edu |
Author Archives: fofchan
{PUGETSOUND NETWORK}: Planned Firewall Maintenance, Thursday, Feb 15, 5:00 a.m. – 6:00 a.m.
{FIREWALL, NETWORK, WIFI, PHONES} Planned Campus Maintenance – Thu 2/8 5 a.m. – 7 a.m.
{PUGETSOUND NETWORK}: Planned Firewall Maintenance – Wednesday 1/17/24 7:00 a.m. – 7:30 a.m. – COMPLETE
{PUGETSOUND NETWORK}: Planned Firewall Maintenance – Wednesday 1/17/24 7:00 a.m. – 7:30 a.m. – NEW DATE
{PUGETSOUND NETWORK}: Planned Firewall Maintenance – Tuesday 12/19/23 5:00 p.m. – 5:30 p.m. – POSTPONED
{PUGETSOUND NETWORK}: Planned Firewall Maintenance – Tuesday 12/19/23 5:00 p.m. – 5:30 p.m.
{PUGETSOUND NETWORK}: Planned Firewall Maintenance, Tuesday, Oct 17, 6:00 a.m. – 6:30 a.m. [COMPLETE]
{PUGETSOUND NETWORK}: Planned Firewall Maintenance, Tuesday, Oct 17, 6:00 a.m. – 6:30 a.m.
{PUGETSOUND NETWORK}: Planned Maintenance – June 15, 8:30 p.m. – 9:30 p.m. [COMPLETE]
{PUGETSOUND NETWORK}: Planned Maintenance – June 15, 8:30 p.m. – 11:30 p.m.
{PUGETSOUND NETWORK} Planned Firewall Maintenance – March 13 and 14, 5:30 a.m – 8:00 a.m. [COMPLETE]
{PUGETSOUND NETWORK} Planned Firewall Maintenance – March 13 and 14, 5:30 a.m – 8:00 a.m. [UPDATE]
{PUGETSOUND NETWORK} Planned Firewall Maintenance – March 13 and 14, 5:30 a.m – 8:00 a.m.
{PUGETSOUND SYSTEMS}: Unplanned Interruptions, Friday Jan 14, 10 a.m. – 1:30 p.m. [RESOLVED]
This is an announcement from Technology Services (TS). Please see details below:
Update [1/14/2022 1:39 p.m.]: This incident is resolved. An issue with a configuration change in the firewall was rolled back. If you continue to experience issues, please contact the Technology Service Desk at 253-879-8585 (option 2).
Puget Sound Systems and Applications: Unplanned Interruptions
Friday, January 14, 2022 from 10 a.m.- 1:30 p.m. [RESOLVED]
SYSTEMS IMPACTED: We are experiencing unplanned issues with the following systems:
Email to external addresses
Login to Puget Sound Systems
Okta
vDesk
Various Puget Sound systems and applications
REASON FOR IMPACT: Investigating network issues impacting services.
ADDITIONAL INFORMATION:
· Thank you for your patience as we work to resolve these issues.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.