Maintenance Window 11/29/09

All production databases were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, November 29th, from 8:00 AM to noon.  From 8:00 AM to noon, all database services may be intermittently or entirely unavailable, including:  Cascade, FAMIS, Millennium, and Banner.

[Complete] Maintenance Window 10/25/09

Updated 10/25/2009 @ noon — All production servers were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

Maintenance Detail 10/25/2009

The following systems were patched today between 8am and noon:

  • sthelens
  • baker
  • Tahoma
  • userweb
  • purgatory
  • styx
  • hades
  • gehenna
  • moodle
  • quixote
  • mysql
  • oraweb
  • orcas
  • vmhost1
  • Alexandria
  • BE1
  • BE2
  • BE3
  • CBORDFSS (VENDOR DC)
  • CLTACC1
  • CLTACC2
  • CMS
  • DHCP-1
  • DM-1 to DM-8
  • EPO
  • FE1
  • FE2
  • ILLIAD
  • INTCHK (VM)
  • KEEPER
  • KRONOS (VENDOR DC)
  • LENEL (VENDOR Security)
  • MAURY2
  • MBS1
  • MBS2
  • MBS3
  • MEDIA
  • MERLIN2
  • MICROS (VENDOR DC)
  • MSPROJECT
  • ODYSSEY (VENDOR DC)
  • PROJECTS
  • SANJUAN
  • UPSCA03
  • VASHON
  • VERONICA
  • VIAWARP (VM)
  • VMMON (VM for now)
  • WEBSERVER1
  • WEBSERVER2
  • CISCOWORKS (VM)

[Resolved] Exchange Email Unavailable for Users EJ-LB

As of 9:00pm 10/13/09 all users have complete access to their email once again.  Some messages into and out of these users accounts may be delayed as the system catches up.

Update as of 4:45PM 10/13/09

The outage of email for users EJ-LB continues as we run a database recovery process on the affected volume/users.  The process could take up to 18 hours, completing by mid-morning Wednesday (10am).

This post will be updated as more information is available.

Exchange Email is unavailable for users with usernames starting with EJ-LB.  Currently there is not a time estimate of when email for these users will be available again, but this post will be updated when the issue is corrected.