Dear members of the Puget Sound campus community,

Technology Services (TS) will perform critical maintenance to our campus core network as we continue to transition the university to a more modern network. During this time, network connectivity on and off campus will be intermittently unavailable as various components are moved to the new core network infrastructure.

Network, WiFi, and Phones: On Campus Network Maintenance

Thursday, November 16 | 8 p.m. –  9 p.m.

WHAT YOU SHOULD KNOW: 

• All on campus network connectivity, including access to systems hosted on campus, such as myPugetSound and network shares, as well as Internet, will be intermittently unavailable.

• Systems requiring network connectivity on the Puget Sound campus, such as physical phones and printers, will be intermittently unavailable.

• GlobalProtect VPN will be unavailable. 

• Internet access (WiFi and Ethernet) will be intermittently unavailable.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has completed the following maintenance activities. Details on the maintenance performed are available below:

Planned Maintenance for the PeopleSoft HR System is Complete. 

REASON FOR MAINTENANCE: 

• To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Resources Information System. It was unavailable during the maintenance window, which included self service items such as entering time in myPugetSound. 

WHAT YOU SHOULD KNOW:

• If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conducted this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Planned Maintenance: vDesk (VMware Horizon)

Thursday, November 2 | 1 p.m. –  3 p.m.

REASON FOR MAINTENANCE: 

• Technology Services needs to update our vDesk (VMware Horizon) to a more recent version so we have a secure and reliable environment.

WHAT YOU SHOULD KNOW:

• vDesk will be temporarily unavailable during the maintenance window.

• When using HTML access, the login screen for vDesk will look different after the work is complete:

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu