{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

[COMPLETE] Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services updated myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as they did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – Friday July 19 @ 5 p.m. to Sunday July 21 @ 8 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as it did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – Friday July 19 @ 5 p.m. to Sunday July 21 @ 8 p.m.

 

This is an announcement from Technology Services (TS). Please see details below.

Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as it did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

 

{Howarth Hall} Network/ Phone Outage, June 28 [COMPLETE]

 

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall COMPLETE

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Howarth Hall} Network/ Phone Outage, June 28 – June 30 beginning at 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall

Friday, June 28 at 5 p.m. –  Sunday, June 30 at 6 p.m.

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday June 23, [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 23, 2019 from 6 a.m.-3 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, June 23rd, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Howarth Hall} Network/ Phone Outage, June 28 – June 30 beginning at 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall

Friday, June 28 at 5 p.m. –  Sunday, June 30 at 6 p.m.

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday June 23, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 23, 2019 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, June 23rd, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Financials} System Maintenance – Friday May 24, 6 p.m. – 9 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Financials: System Maintenance

Friday, May 24 from 6:00 p.m. to 9:00 p.m.

REASON FOR IMPACT: Technology Services is updating the PeopleSoft Financials database.  

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

{Login System} Shibboleth System Maintenance – Tuesday May 21 @ 7 a.m. – 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Login System: Shibboleth System Maintenance

Tuesday, May 21st from 7:00 a.m. to 7:30 a.m.

REASON FOR IMPACT: Technology Services needs to update Shibboleth to link to the correct Puget Sound Forgotten Username and Forgotten Password pages. Shibboleth is a tool that enables people to login to sites and systems with their Puget Sound username and password.

 

ADDITIONAL INFORMATION:

·         People may encounter an error when logging into third party websites with their Puget Sound credentials. This only applies to third party sites that leverage Shibboleth for single sign on (sign on with Puget Sound credentials).    

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Campus Solutions: System Maintenance

Tuesday, May 7 from 5:00 p.m. to 5:15 p.m.

REASON FOR IMPACT: Technology Services needs to reboot the PeopleSoft Campus Solutions database.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Campus Solutions: System Maintenance

Friday, May 3 from 5:00 p.m. to 5:15 p.m.

REASON FOR IMPACT: Technology’s Services needs to reboot the PeopleSoft Campus Solutions database.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

PeopleSoft PLANNED HR Oracle Database Upgrade – Fri, Apr 19th @ 6 – 8 p.m.

PeopleSoft Upgrade: Planned HR Oracle Database Upgrade

Friday, April 19th @ 6 – 8 p.m.

 

SYSTEMS IMPACTED:  PeopleSoft Human Relations Management System will be unavailable during the maintenance window

 

REASON FOR IMPACT: Upgrading databases is part of our standard practices to maintain a reliable environment.

 

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window.

·         Some of the links within myPugetSound may not work if they originate from PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

    Steve

Steve Dawson

Technology Services

Office: ext 3394

Mobile: 757-234-1801

 

{PeopleSoft DEV/TST} Patch and Refresh Maintenance: Thurs April 25th @ 6 a.m. – Fri April 26th @ 5 p.m.

This is a message from Technology Services regarding upcoming scheduled Patch and Refresh Maintenance. Please see details below.

 

PEOPLESOFT DEV & TST:  Patch and Refresh Maintenance

Thursday, April 25, 2019 from 6 a.m. – Friday, April 26, 2019 to 5 p.m.

 

SYSTEMS IMPACTED:

·         DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

·         TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

 

REASON FOR IMPACT

·         Standard patch maintenance and refreshing our databases to maintain a secure, reliable environment

 

ADDITIONAL INFORMATION:

·         Communications about maintenance on PeopleSoft DEV and TST environments are delivered to the PeopleSoft distribution lists.

·         Communication about maintenance for PRD environments are routed through the TS Communications Listserv.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

 

    Steve

Steve Dawson

Technology Services

Office: 253-879-3394

Mobile: 757-234-1801

 

 

Canvas Learning Management System is operational

This is an announcement from Technology Services (TS). Please see details below.

SYSTEM: SERVICES RESTORED Canvas Learning Management System

Services have been restored as of March 29, 2019 2:16 pm

REASON FOR IMPACT: Services have been restored

 

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

Mark F. Sauer

Deputy CIO

Technology Services

 

UNIVERSITY OF PUGET SOUND

1500 N. Warner St. #1068

Tacoma, WA 98416-1068

T: 503.816.4131

msauer@pugetsound.edu

www.pugetsound.edu/ts