Residential Network Outage 4/13/13 [Resolved]

[Resolved 4/13/2013 1:30 PM] The Internet connection has been restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or Thank you for your patience!

[Updated 4/13/2013 10:33 AM] Integra has determined the issue to be a power outage in the area. They are working to resolve the issue. No resolution time has been determined at this point.

[Original] Residential buildings are experiencing a network outage. We are working with Integra, the Internet service provider, to determine the cause. Connections in academic and administrative buildings are still working well. We appreciate your patience as we work to resolve this issue.

Switch failure in Trimble 107.

The defective switch has been replaced, so Trimble network is back to normal.  8:30pm 4/6/2013.

A switch failed in Trimble 107 IDF causing an outage of the wireless and most of the basement and first floor wired jacks. We have restored the wireless and most of the building, by by-passing the defective switch. We are working to configure a new switch and replacing it asap. I would anticipate approximately one hour before the entire building is back in service.              9:10pm 4/6/2013.

Scheduled Outage for Network Upgrades 4/5/13 [Completed]

[Completed 4/5/13 1:30 AM] All scheduled switch upgrades have been completed. Remaining required upgrades will be scheduled at a later time.

[Original] We will upgrade network switches on Friday, April 5, starting at 10:00 PM until 2:00 AM on Saturday, April 6. The buildings affected are Wheelock, McIntyre, Communications House, and Howarth. Thank you for your patience as we complete this important work.