{PRINTING}: Planned Maintenance, Tue, Sept 1, 6 p.m. – 7 p.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Printing: Planned Maintenance

Tuesday, September 1 | 6:00 p.m. – 7:00 p.m.

SYSTEMS IMPACTED: 

  • Printing (Papercut)

REASON FOR MAINTENANCE:

  • Technology Services will install a software patch to resolve an issue with printing on campus.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, printing through Papercut will be unavailable.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{SafeConnect}: Patch Maintenance, Today, Aug 28, 6 p.m. – 7 p.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wireless and Wired Network: Patch Maintenance

Today, August 28 | 6:00 p.m. – 7:00 p.m.

SYSTEMS IMPACTED: 

  • SafeConnect (MetaAccess Network Access Control)

REASON FOR MAINTENANCE:

  • Technology Services will perform a reconfiguration of SafeConnect to mitigate intermittent connectivity issues, affecting the ability of some personal computing devices to connect to our campus network.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, authentication for WiFi and some wired networks will be unavailable, preventing any new device connections. However, sessions active prior to the start of the window should continue to function normally. If you lose connection or need to join the network, normal operation will resume once the maintenance is complete. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PRINTING}: PaperCut Patch Maintenance, Today, Aug 28, 6:00 p.m. – 7:00 p.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Printing: PaperCut Patch Maintenance

Today, August 28 | 6:00 p.m. – 7:00 p.m.

SYSTEMS IMPACTED: 

  • PaperCut will be unavailable during the patch window

REASON FOR MAINTENANCE:

  • To ensure a secure, reliable computing environment, TS will be installing important security updates on our PaperCut system.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, the following functions that rely on PaperCut will be impacted:

    • Printing

    • Scanning

    • Faxing

    • Managing the balance on your PaperCut account

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TTS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu