{Phones} Planned Maintenance, Tues Aug 6, 6 p.m. – 6:10 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PHONES: Planned Maintenance

Tuesday, August 6 from  6:00 p.m.-6:10 p.m.

REASON FOR IMPACT: Network Services will be performing a test of our telephone system. This will not impact outbound calls, but may cause inbound calls to fail.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

[COMPLETE] Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services updated myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as they did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – Friday July 19 @ 5 p.m. to Sunday July 21 @ 8 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as it did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{myPugetSound} {PeopleSoft Campus Solutions} Planned Maintenance – Friday July 19 @ 5 p.m. to Sunday July 21 @ 8 p.m.

 

This is an announcement from Technology Services (TS). Please see details below.

Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions

Friday, July 19th @ 5 p.m. to Sunday, July 21st @ 8 p.m.

REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. myPugetSound and PeopleSoft Campus Solutions will still look and feel the same as it did prior to the planned maintenance.

ADDITIONAL INFORMATION:

·         If you have issues connecting to myPugetSound or PeopleSoft Campus Solutions after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

 

{Howarth Hall} Network/ Phone Outage, June 28 [COMPLETE]

 

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall COMPLETE

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Howarth Hall} Network/ Phone Outage, June 28 – June 30 beginning at 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall

Friday, June 28 at 5 p.m. –  Sunday, June 30 at 6 p.m.

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday June 23, [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 23, 2019 from 6 a.m.-3 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, June 23rd, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Howarth Hall} Network/ Phone Outage, June 28 – June 30 beginning at 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Network: Planned Network/ Phone Outage in Howarth Hall

Friday, June 28 at 5 p.m. –  Sunday, June 30 at 6 p.m.

REASON FOR IMPACT: Technology Services is replacing network switches in Howarth Hall. Wireless and wired (Ethernet) connections to the Internet will not be available during the maintenance window. Devices impacted include phones, computers, printers, card access to the building, elevator emergency phone, and any other network devices. Note that this is only impacting Howarth Hall; all other areas on campus will have available wireless and phone access.

ADDITIONAL INFORMATION:

·         Campus members needing access to Howarth Hall during the maintenance window should call security at 253.879.3311.

·         The elevator in Howarth Hall will not be available during the maintenance window due to the emergency phone not being available for use.

·         Other network devices not stated above may need to be rebooted after the maintenance window.

·         If you have a concern related to the maintenance window please contact the TS Service Desk via phone at 253-879-8585 or via email at servicedesk@pugetsound.edu.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday June 23, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 23, 2019 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, June 23rd, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Financials} System Maintenance – Friday May 24, 6 p.m. – 9 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Financials: System Maintenance

Friday, May 24 from 6:00 p.m. to 9:00 p.m.

REASON FOR IMPACT: Technology Services is updating the PeopleSoft Financials database.  

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

{Login System} Shibboleth System Maintenance – Tuesday May 21 @ 7 a.m. – 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Login System: Shibboleth System Maintenance

Tuesday, May 21st from 7:00 a.m. to 7:30 a.m.

REASON FOR IMPACT: Technology Services needs to update Shibboleth to link to the correct Puget Sound Forgotten Username and Forgotten Password pages. Shibboleth is a tool that enables people to login to sites and systems with their Puget Sound username and password.

 

ADDITIONAL INFORMATION:

·         People may encounter an error when logging into third party websites with their Puget Sound credentials. This only applies to third party sites that leverage Shibboleth for single sign on (sign on with Puget Sound credentials).    

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

System Maintenance – Tuesday May 14, 8 p.m.-9 p.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE: System Update

Tuesday, May 14 from 8:00 p.m. to 9:00 p.m.

REASON FOR IMPACT: Technology Services will be updating our ticketing system (KACE) to the latest version.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Campus Solutions: System Maintenance

Tuesday, May 7 from 5:00 p.m. to 5:15 p.m.

REASON FOR IMPACT: Technology Services needs to reboot the PeopleSoft Campus Solutions database.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Campus Solutions: System Maintenance

Friday, May 3 from 5:00 p.m. to 5:15 p.m.

REASON FOR IMPACT: Technology’s Services needs to reboot the PeopleSoft Campus Solutions database.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{DHCP} Planned Maintenance – Wed Nov 14 @ 6:00 a.m.-6:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

DHCP: Planned Maintenance 

Wednesday, November 14, 2018,  6:00 a.m.-6:30 a.m.

REASON FOR IMPACT: Technology Services is continuing to investigate an intermittent issue with our DHCP server which may prevent some users from connecting to a campus internet connection. As part of remediating this issue, Technology Services will be restarting the server on Wednesday morning.  

 

ADDITIONAL INFORMATION:

·         After the maintenance window, if you have difficulty connecting your device to a campus internet connection please wait a few minutes and try again. If waiting a few minutes does not resolve the issue please contact the TS Service Desk for additional support. 

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.