{DHCP} Planned Maintenance – Wed Nov 14 @ 6:00 a.m.-6:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

DHCP: Planned Maintenance 

Wednesday, November 14, 2018,  6:00 a.m.-6:30 a.m.

REASON FOR IMPACT: Technology Services is continuing to investigate an intermittent issue with our DHCP server which may prevent some users from connecting to a campus internet connection. As part of remediating this issue, Technology Services will be restarting the server on Wednesday morning.  

 

ADDITIONAL INFORMATION:

·         After the maintenance window, if you have difficulty connecting your device to a campus internet connection please wait a few minutes and try again. If waiting a few minutes does not resolve the issue please contact the TS Service Desk for additional support. 

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Nov 11, 6 a.m.-3 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance – COMPLETE

Sunday, November 11, 2018 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, November 11th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Nov 11, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, November 11, 2018 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, November 11th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

Lindsay Morris  |  TS Director of Project Management 

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

 

{PeopleSoft DEV/TST} Patch Maintenance: Thurs October 18 @ 12 p.m. – 5 p.m. [COMPLETE]

This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

 

PEOPLESOFT DEV & TST:  Patch Maintenance [COMPLETE]

Thursday, October 18 @ noon – 5 p.m.

 

SYSTEMS IMPACTED:

·         DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

·         TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

 

REASON FOR IMPACT

·         Standard maintenance to maintain a secure, reliable environment

 

Please let us know if you have any questions or concerns.

 

Lindsay Morris  |  TS Director of Project Management 

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

 

{PeopleSoft DEV/TST} Patch Maintenance: Thurs October 18 @ 12 p.m. – 5 p.m.

This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

 

PEOPLESOFT DEV & TST:  Patch Maintenance

Thursday, October 18 @ noon – 5 p.m.

 

SYSTEMS IMPACTED:

·         DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

·         TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

 

REASON FOR IMPACT

·         Standard maintenance to maintain a secure, reliable environment

 

Please let us know if you have any questions or concerns.

 

Lindsay Morris  |  TS Director of Project Management 

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

 

{PeopleSoft Human Resources} Unplanned Outage – Mon 10/8 @ 9 a.m. – current [update @ 4 p.m.]

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Human Resources: Unplanned Outage  – Update

Monday October 8 @ 9 a.m.- current

SYSTEMS IMPACTED: Time for Non-exempt Employees posted after Friday, October 5 @ 6 p.m. was not showing up for Manager Time Approvers. A workaround has been identified and managers should now be able to view and approve this time. Technology Services and Human Resources are continuing to review and resolve the cause of the issue.  

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft Human Resources} Unplanned Outage – Mon 10/8 @ 9 a.m. – current

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Human Resources: Unplanned Outage

Monday October 8 @ 9 a.m.- current

SYSTEMS IMPACTED: Time for Non-exempt Employees posted after Friday, October 5 @ 6 p.m. is not showing up for Manager Time Approvers. Technology Services and Human Resources are working to resolve the issue and confirm a workaround.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PEOPLESOFT HR} Planned Maintenance: Friday Oct 5 @ 6 p.m. – Sunday Oct 7 @ 8 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance [COMPLETE]

Friday, October 5th @ 6 p.m. – Sunday October 7th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Human Relations Management System was unavailable during the maintenance window.  

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Relations Management System to the latest version release.

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Human Relations Management System please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PEOPLESOFT HR} Planned Maintenance: Friday Oct 5 @ 6 p.m. – Sunday Oct 7 @ 8 p.m.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, October 5th @ 6 p.m. – Sunday October 7th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Human Relations Management System will be unavailable during the maintenance window.  

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations Management System to the latest version release.

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window.

·         Some of the links within myPugetSound may not work if the they originate from PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Sept 9, [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, September 9, [COMPLETE at 11:30am]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday September 9th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Sept 9, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, September 9, 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday September 9th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

[Network} Unplanned Outage, 2:55p to 3:03p – RESOLVED

This is an announcement from Technology Services (TS). Please see details below.

Network: Unplanned Outage – Resolved

Wednesday, August 15 at 2:55 p.m. – 3:03 p.m.

REASON FOR IMPACT: We experienced an unplanned phone and network/Internet outage on campus this afternoon. Technology Services identified the cause of the issue- a cable was plugged into a piece of network equipment in a way that caused a network loop.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Network File Servers} Stafffiles – RESOLVED @ 4:26 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Network File Servers: Stafffiles

Tuesday, August 14 at 4:15pm – 4:26pm

REASON FOR IMPACT: There was a problem accessing the staffiles file share and Technology Services has resolved the issue.

 

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun July 15th – COMPLETE

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS – COMPLETE

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday July 15th, 7 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PEOPLESOFT CAMPUS SOLUTIONS}: Planned Maintenance – COMPLETE

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Campus Solutions: Planned Maintenance – COMPLETE

SYSTEMS IMPACTED: PeopleSoft Campus Solutions was unavailable during the maintenance window.  

DATE(s) of IMPACT: Friday, July 13th @ 6 p.m. – Complete on Saturday, July 14th @ 2 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated PeopleSoft Campus Solutions to the latest version release.

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Campus Solutions please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.