Respectfully,
Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873
Respectfully,
Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Networks: Unplanned Outage Thompson Hall 1st Floor Wi-Fi
Monday, 12 December 2022
SYSTEMS IMPACTED: Wireless Network 1st Floor Thompson Hall
REASON FOR IMPACT: Power over Ethernet Injector Hardware Failure
ADDITIONAL INFORMATION:
· This only affects users on the first floor of Thompson Hall
· The university network, internet access and wireless in other campus locations are NOT affected.
· Technology Services is working to remediate the outage
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Respectfully,
Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873
This is an announcement from Technology Services (TS). Please see details below:
myPugetSound: Post Maintenance Information – Clear Browser Cache
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers this past weekend. As a result of the maintenance activities, you may not be redirected to myPugetSound after logging into login.pugetsound.edu. If this occurs please try clearing your browser cache and this should resolve the issue.
ADDITIONAL INFORMATION:
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, December 11, 2022 from 6 a.m.-6 p.m. [COMPLETE]
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, December 11, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
This is an announcement from Technology Services (TS). Please see the details below.
System Maintenance: myPugetSound, PeopleSoft Campus Solutions
Monday, November 28 @ 12:30 p.m. – 12:40 p.m.
REASON FOR IMPACT: Technology’s Services needs to refresh and restart PeopleSoft Campus Solutions due to a network outage during the holiday break.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see details below.
EMAIL: Planned Maintenance
Wednesday, November 23, 2022 from 6 am – 10 am [COMPLETE]
REASON FOR IMPACT: A security update will be installed on the email system.
ADDITIONAL INFORMATION:
· There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below.
EMAIL: Planned Maintenance
Wednesday, November 23, 2022 from 6 am – 10 am
REASON FOR IMPACT: A security update will be installed on the email system.
ADDITIONAL INFORMATION:
· There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft HR and Financials Systems: Planned Maintenance [COMPLETED 11/19]
Friday, November 18 @ 5 p.m. – Sunday November 20 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Relations and Financials Systems to the latest version release. These systems were unavailable during the maintenance window.
ADDITIONAL INFORMATION
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft HR and Financials Systems: Planned Maintenance
Friday, November 18 @ 5 p.m. – Sunday November 20 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations and Financials Systems to the latest version release. These systems will be unavailable during the maintenance window.
ADDITIONAL INFORMATION
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see details below.
KACE TICKETING: Planned Maintenance
Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]
REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.
ADDITIONAL INFORMATION:
· During the maintenance window tickets will not be able to be viewed, created, or updated.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below.
KACE TICKETING: Planned Maintenance
Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m.
REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.
ADDITIONAL INFORMATION:
· During the maintenance window tickets will not be able to be viewed, created, or updated.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below.
KACE TICKETING: Planned Maintenance
Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]
REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.
ADDITIONAL INFORMATION:
· During the maintenance window tickets will not be able to be viewed, created, or updated.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below.
KACE TICKETING: Planned Maintenance
Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m.
REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.
ADDITIONAL INFORMATION:
· During the maintenance window tickets will not be able to be viewed, created, or updated.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, October 9, 2022 from 6 a.m.-6 p.m. [COMPLETE]
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.