[Complete] Mailing List Outage 12/22/09

Update at 4:30 PM — All testing was successful, migration completed.

Updated at 3:30 PM — All changes have been made and lists should be fully available once again, but we are continuing to test and verify all is working properly.

On Tuesday, December 22nd 2009 between noon and 5:00 PM, email lists hosted on listhost.ups.edu will be moved to a new server.  During this time new email sent to email lists will be held until the service migration is complete.  If possible, please do not post messages to email lists during this time.

Refer back to this post on Tuesday for updated information.

[Complete] Pre-Production Maintenance Window 12/10/09, 7am-9am

All maintenance work was completed by 8:30 am this morning.  Please contact TechHelp (x8585) if you experience any problems as a result of this change.

On Thursday December 10th from 7am-9am all preproduction servers are to be patched.  This means that all test systems may be intermittently or entirely unavailable during this time.  Most users will not be impacted, as most users do not have access to preproduction servers.  Specifically, the following servers will be impacted:

  • lummi
  • pilchuck
  • moodle2
  • kickstart
  • sage
  • VS0

Orion Server Coredump 12/03/09

Today at approximately 4pm the server orion.ups.edu (also known as tock.ups.edu) crashed and rebooted.  Everything seems to have came back properly, but unexpected behavior may be experienced.  Please contact TechHelp at x8585 if you experience problems with Orion.

[Complete] Maintenance Window 12/20/09

Updated 12/20/09 @ 11:15 AM

As of 11:00 AM all services are back online, earlier than expected.  Please contact TechHelp at x8585 if you see any problems with university services.

The next production maintenance window is Sunday, December 20, from 8:00 AM to 5:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
Additionally file servers Alexandria and Merlin2 may continue to be unavailable until 5:00 PM.

Resolved: Mail list services unavailable (listhost.ups.edu)

As of noon today all mail list services are back online.  Please contact TechHelp at x8585 if you continue to experience problems with lists.

Early this morning our mail list server had a problem and is not working properly.  We are working on resolving the issue, but it is not likely to be resolved before 5pm today.  We will update this post as we have more information.

Crm restarted 12/1/2009

Both Crm11ip instance and Crm App had to be restarted due to the exceeded processes on the databasee. The problem was caused by the returning mails sent last week.

Posted in CRM