{Phone} Planned Migration – Wednesday, July 15 2 p.m. – 5 p.m. [COMPLETE]

Update: The planned migration has been completed.

 

This is an announcement from Technology Services (TS). Please see details below.

PHONE: Emergency Responder Migration

Wednesday, July 15, 2020 from 2:00 p.m. – 5:00 p.m. [COMPLETE]

REASON FOR IMPACT: Technology Services will be migrating part of our phone system to new servers to prepare for a system upgrade later this year.

 

ADDITIONAL INFORMATION:

·         These systems are redundant so no outages are expected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Phone} Planned Migration – Wednesday, July 15 2 p.m. – 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

PHONE: Emergency Responder Migration

Wednesday, July 15, 2020 from 2:00 p.m. – 5:00 p.m.

REASON FOR IMPACT: Technology Services will be migrating part of our phone system to new servers to prepare for a system upgrade later this year.

 

ADDITIONAL INFORMATION:

·         These systems are redundant so no outages are expected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Windows Domain} System Upgrade – Sun June 28, 8 a.m. – 5 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

Windows Domain: System Upgrade [COMPLETE]

Sunday, June 28 from 8 a.m. – 5 p.m.

REASON FOR IMPACT: Technology services will be retiring some of our domain controllers this weekend.

 

ADDITIONAL INFORMATION:

·         Some services may become unavailable or have slow logins while the work is being performed.

·         On campus network access may be slower while services are migrated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Windows Domain} System Upgrade – Sun June 28, 8 a.m. – 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Windows Domain: System Upgrade

Sunday, June 28 from 8 a.m. – 5 p.m.

REASON FOR IMPACT: Technology services will be retiring some of our domain controllers this weekend.

 

ADDITIONAL INFORMATION:

·         Some services may become unavailable or have slow logins while the work is being performed.

·         On campus network access may be slower while services are migrated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Identity Provider} System restart, Wed May 6, 11 a.m.-11:10 a.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

Identity Provider: System restart [COMPLETE]

Wednesday, May 6, 2020 from 11 a.m.-11:10 a.m.

REASON FOR IMPACT: One of our identity systems is having issues and requires a reboot to resolve.

 

ADDITIONAL INFORMATION:

·         Logging into some applications will fail when the system is down.  Some library journals, Canvas, 25live and other applications will be impacted.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Identity Provider} System restart, Wed May 6, 11 a.m.-11:10 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Identity Provider: System restart

Wednesday, May 6, 2020 from 11 a.m.-11:10 a.m.

REASON FOR IMPACT: One of our identity systems is having issues and requires a reboot to resolve.

 

ADDITIONAL INFORMATION:

·         Logging into some applications will fail when the system is down.  Some library journals, Canvas, 25live and other applications will be impacted.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Domain Name Service} Planned Maintenance, Wed May 6, 6 a.m.-6:45 a.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

Domain Name Service (DNS): Planned Maintenance [COMPLETE]

Wednesday, May 6, 2020 from 6 a.m.-6:45 a.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading our DNS system.

 

ADDITIONAL INFORMATION:

·         Some pugetsound.edu sites may be unreachable momentarily during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Domain Name Service} Planned Maintenance, Wed May 6, 6 a.m.-6:45 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Domain Name Service (DNS): Planned Maintenance

Wednesday, May 6, 2020 from 6 a.m.-6:45 a.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading our DNS system.

 

ADDITIONAL INFORMATION:

·         Some pugetsound.edu sites may be unreachable momentarily during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Apr 19, 6 a.m.-11:15 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance [COMPLETE]

Sunday, April 19, 2020 from 6 a.m.-11:15 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Server/Network Battery System} Planned System Replacement: Saturday Jan 25 @ 6:30 a.m. – Monday Jan 27 @ 5:00 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Server/Network Battery System: System Replacement

Saturday, January 25 @ 6:30 a.m. – Monday, January 27 @ 5 p.m.

REASON FOR IMPACT: To ensure a reliable computing environment Technology Services will be replacing half of our primary battery backup systems that support our core server and network infrastructure.

 

ADDITIONAL INFORMATION:

·         No downtime is expected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs03} Planned Server Migration Fri Dec 13 @ 5 p.m. – Mon Dec 16 @ 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs03: Planned Server Migration

Friday December 13 @ 5 p.m. – Monday December 16 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file server wnfs03 to a new server this weekend.

 

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02} Planned Maintenance Dec 10 @ 1 a.m. – 1:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02: Planned Maintenance

Monday December 10 from 1 a.m. to 1:30 a.m.

REASON FOR IMPACT: Technology Services will be restarting the server wnfs02 to complete a software installation.

 

ADDITIONAL INFORMATION:

·         Files stored on the server will be intermittently accessible to users during the maintenance period.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02/wnfs03} Planned Server Migrations Fri Dec 6 @ 5 p.m. – Mon Dec 9 @ 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02 (aka facultyfiles, studentfiles) & Wnfs03 (aka stafffiles, merlin2): Planned Server Migrations

Friday December 6 from 5 p.m. to Monday December 9 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file servers wnfs02 and wnfs03 to new servers this weekend.

 

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Server/Network Battery System} Planned system replacement Sunday Dec 8 @ 7 a.m. – Monday Dec 9 @ 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Server/Network Battery System: System replacement

Saturday, December 7 @ 7 a.m. – Monday December 9 @ 5 p.m.

REASON FOR IMPACT: To ensure a reliable computing environment Technology Services will be replacing half of our primary battery backup systems that support our core server and network infrastructure.

 

ADDITIONAL INFORMATION:

·         There will be a period of approximately 10 minutes around 7 a.m. Saturday where new users accessing the network will not be allowed on as one of the network support systems reboots.

·         No downtime is expected for other systems as all systems have redundant power paths.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02/facultyfiles File Server} Planned Maintenance: Wed Nov 27, 6:00 a.m. – 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02/facultyfiles: Planned Server Migration

Wednesday November 27 from 6 a.m. – 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating all file shares to a new server.

 

ADDITIONAL INFORMATION:

·         File shares on wnfs02/facultyfiles will be unavailable during the maintenance window.

·         Please reboot your system if you are unable to access your files after the maintenance has been completed.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.