{EDBLOGS} Planned Maintenance, Thu Oct 14, 7am – 9am

This is an announcement from Technology Services (TS). Please see details below.

EDBLOGS: Planned Maintenance

Thursday, October 14, 2021 from 7am – 9am

REASON FOR IMPACT: A wordpress application upgrade and a database migration will take place.

 

ADDITIONAL INFORMATION:

·         Edblogs.pugetsound.edu will be unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Sept 29, 7pm – 9pm [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.
KACE TICKETING: Planned Maintenance
Wednesday, September 29, 2021 from 7pm – 9pm [COMPLETE]
REASON FOR IMPACT: An update will be installed to our KACE ticketing system to resolve some known issues.
 
ADDITIONAL INFORMATION:

·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Sept 29, 7pm – 9pm

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, September 29, 2021 from 7pm – 9pm

REASON FOR IMPACT: An update will be installed to our KACE ticketing system to resolve some known issues.

 

ADDITIONAL INFORMATION:

·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jul 25, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, Jul 25, 2021 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Phone} System Maintenance, Fri Jul 23 at 9 am – 11 am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

Phone: System Maintenance

Friday, July 23 at 9 am – 11 am [COMPLETE]

REASON FOR IMPACT: Technology Services will be applying security patches to our phone system.

 

ADDITIONAL INFORMATION:

·         Phones and voicemail will continue to operate normally during the maintenance window.

·         During the maintenance window there will be periods of time where the backend servers for the phone system will not be redundant.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{Phone} System Maintenance, Fri Jul 23 at 9 am – 11 am

This is an announcement from Technology Services (TS). Please see details below.

Phone: System Maintenance

Friday, July 23 at 9 am – 11 am

REASON FOR IMPACT: Technology Services will be applying security patches to our phone system.

 

ADDITIONAL INFORMATION:

·         Phones and voicemail will continue to operate normally during the maintenance window.

·         During the maintenance window there will be periods of time where the backend servers for the phone system will not be redundant.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{Printing} Planned Maintenance, Wed Jul 14, 6 am – 8 am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

Printing: Planned Maintenance

Wednesday, July 14, 2021 from 6 am – 8 am [COMPLETE]

REASON FOR IMPACT: A critical patch is required on our print servers to ensure system security.

 

ADDITIONAL INFORMATION:

·         Printing will be intermittently unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{Printing} Planned Maintenance, Wed Jul 14, 6 am – 8 am

This is an announcement from Technology Services (TS). Please see details below.

Printing: Planned Maintenance

Wednesday, July 14, 2021 from 6 am – 8 am

REASON FOR IMPACT: A critical patch is required on our print servers to ensure system security.

 

ADDITIONAL INFORMATION:

·         Printing will be intermittently unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{pugetsound.edu website} Planned Maintenance, Fri Jun 25, 8 pm – 10 pm [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Friday, June 25, 2021 from 8 pm – 10 pm [COMPLETE]

REASON FOR IMPACT: Configuration changes will be made to reduce the number of errors on the site and to change the default search behavior.

 

ADDITIONAL INFORMATION:

·         The pugetsound.edu website will be intermittently unavailable during the maintenance window.  Downtime is expected to last approximately 5-15 minutes.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{pugetsound.edu website} Planned Maintenance, Fri Jun 25, 8 pm – 10 pm

This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Friday, June 25, 2021 from 8 pm – 10 pm

REASON FOR IMPACT: Configuration changes will be made to reduce the number of errors on the site and to change the default search behavior.

 

ADDITIONAL INFORMATION:

·         The pugetsound.edu website will be intermittently unavailable during the maintenance window.  Downtime is expected to last approximately 5-15 minutes.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{pugetsound.edu website} Planned Maintenance, Sat Jun 19, 8 pm – 10 pm [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Saturday, June 19, 2021 from 8 pm – 10 pm [COMPLETE]

REASON FOR IMPACT: Website code updates and installation of database caching.

 

ADDITIONAL INFORMATION:

·         The Pugetsound.edu website will be intermittently unavailable during the maintenance window. Downtime is expected to last approximately 15-30 minutes.

·         The site code base will be updated to fix some broken pages.

·         Database caching will be installed to improve site performance.

·         Fixes for search will be implemented in the coming week.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{pugetsound.edu website} Planned Maintenance, Sat Jun 19, 8 pm – 10 pm

This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Saturday, June 19, 2021 from 8 pm – 10 pm

REASON FOR IMPACT: Website code updates and installation of database caching.

 

ADDITIONAL INFORMATION:

·         The Pugetsound.edu website will be intermittently unavailable during the maintenance window. Downtime is expected to last approximately 15-30 minutes.

·         The site code base will be updated to fix some broken pages.

·         Database caching will be installed to improve site performance.

·         Fixes for search will be implemented in the coming week.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun May 2, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, May 2, 2021 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Email} System Maintenance – Thu, Apr 15 @ 5 am – 8 am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

EMAIL: System Maintenance

Thursday, April 15 at 5 am – 8 am [COMPLETE]

REASON FOR IMPACT: A critical security patch is required on our email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times will be slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{Email} System Maintenance – Thu, Apr 15 @ 5 am – 8 am

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: System Maintenance

Thursday, April 15 at 5 am – 8 am

REASON FOR IMPACT: A critical security patch is required on our email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times will be slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.