{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Feb 19, 6:00 a.m.-6:00 p.m. [COMPLETE]

This is an updated announcement from Technology Services (TS). Please see details below:

Puget Sound Systems: Planned Maintenance

Sunday, February 19 @ 6:00 a.m. – 6:00 p.m. [COMPLETE]

SYSTEMS IMPACTED:

Update: The campus-wide network outage planned for Sunday morning has been cancelled. The remaining planned maintenance will still be performed as scheduled, from 6:00 a.m. – 6:00 p.m.


From 6:00 a.m. to 7:00 a.m. a firmware update will be installed on our core switches. This will cause a full network outage on campus resulting in the following:

  • Internet access will be unavailable on campus.
  • Accessing services on campus that require a network connection will not be available including email, file shares, PeopleSoft, and other services.
  • Zoom phones connected to the campus network will not work.
  • Wifi will be unavailable.
  • Wired network will be unavailable.

From 6:00 a.m. – 6:00 p.m., the following systems will be intermittently unavailable:

  • Campus file servers
  • myPugetSound.edu
  • PeopleSoft Human Resources
  • PeopleSoft Financials
  • PeopleSoft Campus Solutions
  • vDesk
  • Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers. 

ADDITIONAL INFORMATION:

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

  • For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions, please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Dec 11, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, December 11, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{EMAIL} Planned Maintenance, Wed Nov 23, 6 am – 10 am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Planned Maintenance

Wednesday, November 23, 2022 from 6 am – 10 am [COMPLETE]

REASON FOR IMPACT: A security update will be installed on the email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{EMAIL} Planned Maintenance, Wed Nov 23, 6 am – 10 am

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Planned Maintenance

Wednesday, November 23, 2022 from 6 am – 10 am

REASON FOR IMPACT: A security update will be installed on the email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 26, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 26, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m.

REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Thu Oct 20, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

{KACE TICKETING} Planned Maintenance, Thu Oct 20, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m.

REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 9, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, October 9, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{KACE TICKETING} Planned Maintenance, Wed Oct 5, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

October 5, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

SYSTEMS IMPACTED: KACE Ticketing

REASON FOR IMPACT: A security update will be installed on our KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 5, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

October 5, 2022 from 7:00 a.m. to 8:00 a.m.

SYSTEMS IMPACTED: KACE Ticketing

REASON FOR IMPACT: A security update will be installed on our KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Aug 14, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, August 14, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jun 12, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 12, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm [COMPLETE]

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

 

ADDITIONAL INFORMATION:

·         Email will be briefly unavailable to end users during portions of the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

 

ADDITIONAL INFORMATION:

·         Email will be briefly unavailable to end users during portions of the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.