{Identity Provider} System restart, Wed May 6, 11 a.m.-11:10 a.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

Identity Provider: System restart [COMPLETE]

Wednesday, May 6, 2020 from 11 a.m.-11:10 a.m.

REASON FOR IMPACT: One of our identity systems is having issues and requires a reboot to resolve.

 

ADDITIONAL INFORMATION:

·         Logging into some applications will fail when the system is down.  Some library journals, Canvas, 25live and other applications will be impacted.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Identity Provider} System restart, Wed May 6, 11 a.m.-11:10 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Identity Provider: System restart

Wednesday, May 6, 2020 from 11 a.m.-11:10 a.m.

REASON FOR IMPACT: One of our identity systems is having issues and requires a reboot to resolve.

 

ADDITIONAL INFORMATION:

·         Logging into some applications will fail when the system is down.  Some library journals, Canvas, 25live and other applications will be impacted.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Domain Name Service} Planned Maintenance, Wed May 6, 6 a.m.-6:45 a.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

Domain Name Service (DNS): Planned Maintenance [COMPLETE]

Wednesday, May 6, 2020 from 6 a.m.-6:45 a.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading our DNS system.

 

ADDITIONAL INFORMATION:

·         Some pugetsound.edu sites may be unreachable momentarily during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Domain Name Service} Planned Maintenance, Wed May 6, 6 a.m.-6:45 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Domain Name Service (DNS): Planned Maintenance

Wednesday, May 6, 2020 from 6 a.m.-6:45 a.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading our DNS system.

 

ADDITIONAL INFORMATION:

·         Some pugetsound.edu sites may be unreachable momentarily during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Apr 19, 6 a.m.-11:15 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance [COMPLETE]

Sunday, April 19, 2020 from 6 a.m.-11:15 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Server/Network Battery System} Planned System Replacement: Saturday Jan 25 @ 6:30 a.m. – Monday Jan 27 @ 5:00 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Server/Network Battery System: System Replacement

Saturday, January 25 @ 6:30 a.m. – Monday, January 27 @ 5 p.m.

REASON FOR IMPACT: To ensure a reliable computing environment Technology Services will be replacing half of our primary battery backup systems that support our core server and network infrastructure.

 

ADDITIONAL INFORMATION:

·         No downtime is expected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs03} Planned Server Migration Fri Dec 13 @ 5 p.m. – Mon Dec 16 @ 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs03: Planned Server Migration

Friday December 13 @ 5 p.m. – Monday December 16 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file server wnfs03 to a new server this weekend.

 

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02} Planned Maintenance Dec 10 @ 1 a.m. – 1:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02: Planned Maintenance

Monday December 10 from 1 a.m. to 1:30 a.m.

REASON FOR IMPACT: Technology Services will be restarting the server wnfs02 to complete a software installation.

 

ADDITIONAL INFORMATION:

·         Files stored on the server will be intermittently accessible to users during the maintenance period.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02/wnfs03} Planned Server Migrations Fri Dec 6 @ 5 p.m. – Mon Dec 9 @ 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02 (aka facultyfiles, studentfiles) & Wnfs03 (aka stafffiles, merlin2): Planned Server Migrations

Friday December 6 from 5 p.m. to Monday December 9 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file servers wnfs02 and wnfs03 to new servers this weekend.

 

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Server/Network Battery System} Planned system replacement Sunday Dec 8 @ 7 a.m. – Monday Dec 9 @ 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

Server/Network Battery System: System replacement

Saturday, December 7 @ 7 a.m. – Monday December 9 @ 5 p.m.

REASON FOR IMPACT: To ensure a reliable computing environment Technology Services will be replacing half of our primary battery backup systems that support our core server and network infrastructure.

 

ADDITIONAL INFORMATION:

·         There will be a period of approximately 10 minutes around 7 a.m. Saturday where new users accessing the network will not be allowed on as one of the network support systems reboots.

·         No downtime is expected for other systems as all systems have redundant power paths.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{wnfs02/facultyfiles File Server} Planned Maintenance: Wed Nov 27, 6:00 a.m. – 7:30 a.m.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02/facultyfiles: Planned Server Migration

Wednesday November 27 from 6 a.m. – 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating all file shares to a new server.

 

ADDITIONAL INFORMATION:

·         File shares on wnfs02/facultyfiles will be unavailable during the maintenance window.

·         Please reboot your system if you are unable to access your files after the maintenance has been completed.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Sept 22, 6 a.m.-3 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance [COMPLETE]

Sunday, September 22, 2019 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, September 22, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·        The university network, internet access and wireless will NOT be affected.

·        Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Sept 22, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, September 22, 2019 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, September 22, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·        The university network, internet access and wireless will NOT be affected.

·        Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{ACTIVE DIRECTORY} Planned Maintenance – Thurs Sept 12, 9 p.m. – 11 p.m.

This is an announcement from Technology Services (TS). Please see details below.

ACTIVE DIRECTORY: Planned Maintenance

Thursday, September 12 from 9:00 p.m. to 11:00 p.m.

REASON FOR IMPACT: Technology services will be performing maintenance on our Active Directory system to improve performance for internet name resolution.

 

ADDITIONAL INFORMATION:

·         During the maintenance window users may temporarily be denied access when logging into university services.

·         During the maintenance window websites may take longer to load than normal.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

Pre-Production Server Patch Maintenance 06/22/2017 [Completed]

[Update 06/22/2017 6:00 PM] Our scheduled maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Thursday, 06/22/2017, from 9 am. to 6 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!