{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Dec 11, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, December 11, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{EMAIL} Planned Maintenance, Wed Nov 23, 6 am – 10 am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Planned Maintenance

Wednesday, November 23, 2022 from 6 am – 10 am [COMPLETE]

REASON FOR IMPACT: A security update will be installed on the email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{EMAIL} Planned Maintenance, Wed Nov 23, 6 am – 10 am

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Planned Maintenance

Wednesday, November 23, 2022 from 6 am – 10 am

REASON FOR IMPACT: A security update will be installed on the email system.

 

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 26, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 26, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, October 26, 2022 from 7:00 a.m. to 8:00 a.m.

REASON FOR IMPACT: A security update will be installed to the KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Thu Oct 20, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

{KACE TICKETING} Planned Maintenance, Thu Oct 20, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m.

REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 9, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, October 9, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{KACE TICKETING} Planned Maintenance, Wed Oct 5, 7 a.m.-8 a.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

October 5, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]

SYSTEMS IMPACTED: KACE Ticketing

REASON FOR IMPACT: A security update will be installed on our KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Wed Oct 5, 7 a.m.-8 a.m.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

October 5, 2022 from 7:00 a.m. to 8:00 a.m.

SYSTEMS IMPACTED: KACE Ticketing

REASON FOR IMPACT: A security update will be installed on our KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         During the maintenance window tickets will not be able to be viewed, created, or updated.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Aug 14, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, August 14, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jun 12, 6 a.m.-6 p.m. [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 12, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm [COMPLETE]

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

 

ADDITIONAL INFORMATION:

·         Email will be briefly unavailable to end users during portions of the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

 

ADDITIONAL INFORMATION:

·         Email will be briefly unavailable to end users during portions of the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

{KACE TICKETING} Planned Maintenance, Fri May 13, 7am – 8am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Friday, May 13, 2022 from 7am – 8am [COMPLETE]

REASON FOR IMPACT: A security update will be installed to our KACE ticketing system.

 

ADDITIONAL INFORMATION:

·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

For support questions please contact the TS Service Desk via phone at 253-879-8585.