This is an announcement from Technology Services (TS). Please see details below.
myPugetSound: Planned Maintenance
Monday, April 23 from 8:00 p.m.-11:00 p.m.
SYSTEM(S) IMPACTED: myPugetSound will be unavailable during the maintenance window.
REASON FOR IMPACT: myPugetSound will be updated to provide users with a better experience when logging in on mobile devices.
- During the maintenance window myPugetSound will be unavailable and users will be directed to the Service Announcement.
- All other PeopleSoft Systems will be available.
- For information on new features and updates to myPugetSound visit the project webpage
- For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Update: The network issue has been resolved. If you are still experiencing issues please contact the Service Desk. Thank you!
There is currently a network issue in Todd-Phibbs. All data services are currently offline. We are investigating.
Thank you for your patience.
Networking will be conducting some maintenance on the wireless network on Oct. 9, 2017 from 5am to 8am. The wireless network will be momentarily offline for short periods of time, usually less than 5 minutes.
Update: This maintenance has been completed.
Our main internet provider will be doing some maintenance from 8/25/2017 starting at 10pm and lasting until 2am. There could be intermittent internet outages during this time while work is being done.
On Thursday, August 24 at 7:30a the network team will be completing maintenance on our core router to resolve an issue with our Safe Connect system. The work being performed will have very little impact and will be over in less than 5 minutes.
Update: Network maintenance is complete. Thank you.
Networking will be doing maintenance on the evening of 07/18/2017 and into the morning of 07/19/2017. This work will consist of moving the internet and network gateways which will cause intermittent internet and network outages. Services affected may include internet, wireless, and VOIP. Network outages will usually be localized to buildings and be very brief.
Update: Networking has completed maintenance. We did not do work on the server network per the request of the server team. This will be rescheduled to another time.
Networking will be doing some maintenance and testing that should not be service affecting on 07/16/2017. We will also be doing work moving server network connections on 07/17/2017. We plan to work around the server production maintenance and so impact should be minimal.
This is an announcement from Technology Services about an upcoming scheduled PeopleSoft outage. Please see details below. We will add to this post when updates become available.
- Systems Impacted: Web access to myPugetSound and PeopleSoft Campus
- Dates: Friday July 7th @ 6pm – Sunday July 9th
- Reason for Impact: TS is upgrading our PeopleSoft Campus environment from 9.0 to 9.2
- Additional Information: These systems may be intermittently unavailable Monday, July 10th during Day 1 support
Please contact TS-PMO@pugetsound.edu if you have any questions
We will be performing some maintenance on vDesk tonight beginning at 8:00 PM. vDesk will be unavailable for about an hour during this time.
The Maintenance window time has been moved to 7:00 AM 5/11/17
vDesk maintenance is complete and the environment is back online and functioning.
We will be performing some maintenance on vDesk tonight starting at 8:00 PM. vDesk will be unavailable for about an hour and anyone logged in at that time will be logged out automatically.
vDesk maintenance has been postponed, I will add a new post when it is rescheduled.
Update: SafeConnect has been fully updated. Thank you for your patience.
Update: Per SafeConnect’s recommendation they are performing an additional upgrade. While this is happening access to the SafeConnect dashboard will be limited.
Update: The web service was unresponsive. SafeConnect restarted the web service and all is well now.
We are having issues accessing the SafeConnect administration page. The cause is unknown but may be related to the upgrade that took place on Friday.
Updates to follow.
Update: Network has been stable for the past few hours.
There appears to have been an intermittent network outage on the Second floor of Wheelock. Everything is back up and running and we’re currently investigating the cause.