[Resolved] Logon Issue

A number of university systems were adversely impacted by a time synchronization issue. Correct time synchronization plays a key role in authentication across various systems and an incorrect date from a US Navy time source disrupted authentication. We have changed our servers to synchronize from another time source which has resolved the problem.

If you are still experiencing logon issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

[Completed] Production Patch Maintenance 07/31/2011 from 8:00 am to 12:00 pm

The Monthly Patch Maintenance has been completed and all systems are back on line. There is no scheduled patch window for the month of August, but a quarterly patch will be scheduled for September.

The Monthly Patch Maintenance is scheduled for Sunday the 31st of July, from 8:00 AM to 12:00 PM. All services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle

Database services such as Cascade will be affected during this Patch Maintenance Window.

[Completed] Production Maintenance Window 06/26/2011 from 8:00 AM to 4:00 PM

The Quarterly Patch Maintenance has been completed and all systems are back on line. The next production patch Maintenance window is scheduled to be on the 31st of July 2011.

The next production maintenance window is Sunday, June 26th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 4:00 PM, all services may be intermittently or entirely unavailable, including:

• E-mail
• Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
• Personal and departmental file shares (on Alexandria and Merlin2)

Database services such as Cascade should not be affected during this Patch Maintenance Window.

[Completed] Pre-Production Maintenance 06/23/2011 from 7:00 AM to 9:00 AM

Pre-Production patching has been completed at 8:55 am. All servers and services related to the pre-production patching are now back online and operational.

On Thursday June 23rd from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:

lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
Union
Shibb-sp
vmctdb1-d
Vmlxss1-d
Vmlxss2-t
Vmlxwb2-d
Vmlxwb3-t
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Completed] Production Monthly Maintenance Sunday the 24th April 2011 from 8 a.m to 12 p.m

Updated: 6:00 pm 24th April 2011.
Issues occurred with patches during the patch maintenance window. Services were regained by 5:45 pm, all service are available now.

From 8:00 AM to noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Resolved] Service Interruptions for Website, Moodle, I-Commons Printing 3/30/11

[Updated 1:00 PM] Service has been restored and stable for the past two hours. If you do experience any issues accessing the website, Moodle, printing in I-Commons, or any other service, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!

A server issue is affecting multiple services, including the university website, Moodle, and printing in the Library’s I-Commons area. We are working as quickly as possible to restore full service. Thank you for your patience!

[Resolved] University Web Servers Down 3/8/11

Beginning at 6:50 AM, the university’s web servers went down, and the university’s website, listservs, and Moodle learning management system became unavailable. All services have now been restored.

We appreciate your patience and apologize for any inconvenience. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Scheduled Maintenance on Core Router

I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).

The upgrade is to enable a new 10GB interface slot card.

All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.

During the downtimes, all inter network-connectivity will be disabled.  There will be no access to any services or resources during this time.

This will include but not limited to: email, internet, databases, VPN, etc.

[Completed] www2.ups.edu Migration 8/14/09 6:30-7:30am

Updated at 8:30am, 8/14/2009:

Migration completed by 7:30am and post migration testing completed successfully.

On the morning of Friday August 14th from 6:30am to 7:30am some small, intermittent, outages might occur on the web server www2.ups.edu.  www2.ups.edu also houses sites such as library.ups.edu and blogs.ups.edu.  All these sites might be unavailable for 5-10 minutes during this hour of migration.