Dear Members of the Campus Community,
The Network and Wi-Fi in the Collins Library and Kilworth Memorial Chapel have been restored.
The campus-wide outage that occurred on Sunday, January 22, 2023, was caused by a network error in Collins Library. Rebooting the switches and other actions resolved the majority of the campus outage, but also caused an additional error for Collins Library. The immediate issue has been resolved which restored connectivity to Collins Library and Kilworth Memorial Chapel. Additional work is in progress to prevent this network issue from happening in the future.
Here are additional resources if you have any questions:
- Library Contacts: Please contact Peggy Burge (email@example.com) and Jane Carlin (firstname.lastname@example.org) if you have immediate concerns related to Collins Library.
- Kilworth Memorial Chapel Contact: Please contact email@example.com if you have immediate concerns related to Kilworth Memorial Chapel.
- Technical Support: For support questions please contact the TS Service Desk by emailing firstname.lastname@example.org or via phone at 253-879-8585.
We have appreciated your patience as we have worked through this network outage.
Matthew Link | Interim CIO & AVP Technology Services