This is an announcement from Technology Services (TS). Please see details below.

EDBLOGS: Planned Maintenance [COMPLETE]

Thursday, November 18, 2021 from 7am – 8am

REASON FOR IMPACT: A wordpress application upgrade and a database migration will take place.

ADDITIONAL INFORMATION:

·         Edblogs.pugetsound.edu will be unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Puget Sound Login: Unplanned Partial Outage

Wednesday November 17, 2021 @ 2:30 p.m. – current

SYSTEMS IMPACTED: Third-party systems with authentication configured via InCommon are impacted. After logging in, an “Authentication Error” message appears. The following systems (incomplete list) are known to be affected:

·       GET

·       OCLC

·       Primo

·       Tao

REASON FOR IMPACT: Under investigation.

Thank you for your patience as we work to resolve the issue. For support questions please contact the Technology Service Desk via phone at 253-879-8585. Business hours are Monday through Friday, 8 a.m. – 5 p.m.

This is an announcement from Technology Services (TS). Please see details below.

EDBLOGS: Planned Maintenance

Thursday, November 18, 2021 from 7am – 8am

REASON FOR IMPACT: A wordpress application upgrade and a database migration will take place.

ADDITIONAL INFORMATION:

·         Edblogs.pugetsound.edu will be unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance

Friday, November 19 @ 5 p.m. to Sunday November 21 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials system to the latest version release. This system will be unavailable during the maintenance window.

ADDITIONAL INFORMATION:

·       myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance CORRECTED [COMPLETE]

Sunday, November 14, 2021 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance CORRECTED

Sunday, November 14, 2021 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, November 14, 2021 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

EDBLOGS: Planned Maintenance

Thursday, October 28, 2021 from 7am – 9am

REASON FOR IMPACT: A wordpress application upgrade and a database migration will take place.

ADDITIONAL INFORMATION:

·         Edblogs.pugetsound.edu will be unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below.

EDBLOGS: Planned Maintenance

Thursday, October 14, 2021 from 7am – 9am

REASON FOR IMPACT: A wordpress application upgrade and a database migration will take place.

ADDITIONAL INFORMATION:

·         Edblogs.pugetsound.edu will be unavailable during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Wednesday, September 29, 2021 from 7pm – 9pm

REASON FOR IMPACT: An update will be installed to our KACE ticketing system to resolve some known issues.

ADDITIONAL INFORMATION:

·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

NETWORK : Firewall Firmware Maintenance

September 14th, 2021 5:30am – 7am

REASON FOR IMPACT:

To ensure a secure, reliable computing environment TS will be completing routine updates on our security appliances (Firewalls).

ADDITIONAL INFORMATION:

·         Both of our firewalls require firmware updates.

·         Internet services and external access will be intermittent for short periods of time (approximately 2-5 minutes at a time) during the maintenance window.

·         External access to services such as VPN (Global Protect), vDesk access, university hosted websites and university resources will be intermittent for short periods.

·         Internal on-campus services such as phones, the data network and access to university resources will not be affected on campus

·         Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, Sept 12, 2021 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.