{PUGETSOUND SYSTEMS}: KACE Upgrade, Thurs Aug 18, 6 a.m.-8 a.m.

;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px”> Puget Sound Systems and Applications: Planned Maintenance

Thursday, August 18 6:00 AM to 8:00 AM

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Kace Ticketing system

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading the version of KACE.


·       Viewing, Updating, and Adding Tickets in KACE will not be available during the window.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.





Barton Janes

Server System Administrator

Technology Services

University of Puget Sound