[completed 3:00pm]
Facilities has completed their work.
Facilities is performing scheduled electric maintenance in the Fieldhouse. This means all network-related services (phone, internet, wifi) will be unavailable until the power is back on.
Thank you for your patience.
We will be replacing some older Cisco gear with new Juniper gear that will cause network outages in various buildings/areas. Expect intermittent outages between 10:30am and 6pm.
Thank you,
Network Services
UPDATE 11/3/2016 8:00am
Network Services has restored network functionality to all campus buildings.
UPDATE 11/3/2016 ~5:00am
Network Services is aware of a partial campus outage and working toward resolving the issue as soon as possible. Thank you for your patience.
Networking will be replacing some equipment between 4am and 6am on November 3rd, 2016. This work will cause intermittent network outages including data, wireless and phones.
Buildings to be impacted: Wheelock and McIntyre.
Wheelock is also a main network distribution point and the following buildings/homes and will also be effected:
We appreciate your for your patience as we work to improve network reliability.
-Network Services
[update] Network Services has resolved the issue with wifi. Thank you for your patience.
[origianl] The Network Team has reported that there are network issues affecting the some parts of campus including Wheelock and the Library. Users may experience a loss of wireless internet connection. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 10/14/2016 1:45 pm] As of 1:00 pm, we believe the network issues in Thompson to be resolved. If anyone is experiencing any connectivity issues, please contact the Technology Service Desk. Thank you for your patience.
[Original Post] The Network Team has reported that there are network issues affecting the south part of Thompson building. Users may experience loss of internet connection (both wired and wireless). We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 4/11/14] The work was completed at 5:00 a.m. and service was restored.
[Original] The wireless network will be intermittently unavailable on Friday, April 11, from 4:00 to 5:00 a.m. as we perform necessary maintenance. Thank you for your patience!
[Updated 10:40 p.m.] The work has been completed without incident.
[Original] Academic buildings on campus may experience an Internet outage due to emergency maintenance scheduled on the K-20 network between 10:00 and 11:00 p.m. today, Wednesday, March 12. The outage is expected to last no more than 15 minutes. Internet service to campus residences will not be affected, but external delivery of email to and from the Puget Sound system may be delayed.
Thank you for your patience during this brief Internet outage.
[Updated 9/26/13, 4:30 a.m.] The maintenance is now completed and service is restored.
[Original Post] The university’s wireless network will be unavailable Thursday, 9/26/13, between 4:00 and 5:00 a.m. We will be conducting necessary maintenance to ensure the best service possible. Thank you for your patience!
We believe the software fix installed this past weekend has resolved the issues experienced with the university’s wireless network in recent weeks. If you do experience any problems accessing or using the wireless network on campus, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience as we worked to resolve these issues. We appreciate your support!
[Updated 9/22/13, 5:18 a.m.] The update is now complete and successfully installed.
[Original Post] A one-hour wireless outage is scheduled on Sunday, 9/22/13, between 4:00-5:00 a.m. We will be applying a special update designed by Aruba to fix the problem they detected, which is the cause of recent issues we have been experiencing.
[Updated 9/23/13, 2:25 p.m.] We believe the software fix installed this past weekend has resolved the issues experienced with the university’s wireless network in recent weeks. However, if you experience any problems accessing or using the wireless network on campus, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience as we worked to resolve these issues.
[Original Post] We are working to address the current service issues with the wireless network that are being experienced campus-wide. Users are reporting the inability to connect to the wireless network or, if they are able to connect, experiencing speed issues. We realize this is very frustrating, and we apologize for the inconvenience. Thank you so much for your patience.
[Updated 9/23/13, 2:40 p.m.] We believe the software fix installed this past weekend has resolved the issues experienced with the university’s wireless network in recent weeks. If you do experience any problems accessing or using the wireless network on campus, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience as we worked to resolve these issues.
[Original Post] We are working to address the current service issues with the wireless network in high traffic areas, particularly in Diversions Cafe and the Murray Boardroom in Wheelock Student Center. Users are reporting the inability to connect with the wireless or, if they are able to connect, being unable to access the Internet. We realize this is very frustrating, and we apologize for the inconvenience. We hope to resolve these issues soon and will post updates as we have them. Thank you so much for your patience!
[Updated 9/13/13, 4:47 a.m.] The maintenance was completed at 4:45 a.m., and wireless network service was restored.
[Original Post] We will be applying a software update to our wireless network controllers Tuesday, 9/13, between 4:00 and 5:00 a.m. The wireless network will be unavailable while we conduct this necessary maintenance. Thank you.
[Updated 8/26/13, 5:35 a.m.] The upgrade was completed at 5:30 a.m.
[Original Post] Routine maintenance on the wireless network is scheduled to take place between 4:00 and 6:00 a.m. on Monday, August 26, 2013. The total downtime for the wireless network should be no more than 60 minutes during this time. Thank you.
[Updated 5/8/13] The scheduled maintenance was completed between 5:05 and 5:11 a.m. without incident. Thank you for your patience!
[Original Post] A scheduled outage is planned on Wednesday, May 8, from 5:00 to 5:30 a.m. for the K-20 Internet connection provided in academic and administrative buildings. Campus residences will not be affected. We anticipate the disruption in service will last approximately 5 minutes during this outage window.