Scheduled Wireless Maintenance 9/13/13 [Completed]

[Updated 9/13/13, 4:47 a.m.] The maintenance was completed at 4:45 a.m., and wireless network service was restored.

[Original Post] We will be applying a software update to our wireless network controllers Tuesday, 9/13,  between 4:00 and 5:00 a.m. The wireless network will be unavailable while we conduct this necessary maintenance. Thank you.

SafeConnect Upgrade Scheduled

Impulse Point will be upgrading our SafeConnect server on Wednesday 5/22 starting at 5:00am PDT.

The upgrade is scheduled to take approximately 2 hours, commencing no later than 8:00am PDT.

During the 2 hour upgrade period the server will fail open allowing all access until the upgrade is complete.

When the server is re-established, any user that is not compliant may be blocked, but all compliant users will not notice any change.

Scheduled Internet Outage 5/8/13 [Completed]

[Updated 5/8/13] The scheduled maintenance was completed between 5:05 and 5:11 a.m. without incident. Thank you for your patience!

[Original Post] A scheduled outage is planned on Wednesday, May 8, from 5:00 to 5:30 a.m. for the K-20 Internet connection provided in academic and administrative buildings. Campus residences will not be affected. We anticipate the disruption in service will last approximately 5 minutes during this outage window.

Residential Network Outage 4/13/13 [Resolved]

[Resolved 4/13/2013 1:30 PM] The Internet connection has been restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or Thank you for your patience!

[Updated 4/13/2013 10:33 AM] Integra has determined the issue to be a power outage in the area. They are working to resolve the issue. No resolution time has been determined at this point.

[Original] Residential buildings are experiencing a network outage. We are working with Integra, the Internet service provider, to determine the cause. Connections in academic and administrative buildings are still working well. We appreciate your patience as we work to resolve this issue.

Switch failure in Trimble 107.

The defective switch has been replaced, so Trimble network is back to normal.  8:30pm 4/6/2013.

A switch failed in Trimble 107 IDF causing an outage of the wireless and most of the basement and first floor wired jacks. We have restored the wireless and most of the building, by by-passing the defective switch. We are working to configure a new switch and replacing it asap. I would anticipate approximately one hour before the entire building is back in service.              9:10pm 4/6/2013.

Scheduled Outage for Network Upgrades 4/5/13 [Completed]

[Completed 4/5/13 1:30 AM] All scheduled switch upgrades have been completed. Remaining required upgrades will be scheduled at a later time.

[Original] We will upgrade network switches on Friday, April 5, starting at 10:00 PM until 2:00 AM on Saturday, April 6. The buildings affected are Wheelock, McIntyre, Communications House, and Howarth. Thank you for your patience as we complete this important work.

K20 Internet Outage

K20 has notified us that their connectivity issue has been resolved.
Problem Resolved : 03/06/13 09:50 PST

Our K20 Internet provider for all of our academic buildings suffered a major outage affecting multiple sites across the state.
We have recovered from the majority of the impact, but some sites are still unavailable on the internet.
They are working on the problem, but do not have an estimated time of repair.
FIRST DOWN: 03/06/13 09:22 PST

Scheduled Internet Outage for Administrative Buildings

The scheduled maintenace has been cancelled and will be rescheduled for a later time. Please disregard the previous notice.

On Sunday Dec 2nd, 3pm Eastern US time K20 will perform maintenance on one of it’s main sites. They will be doing power upgrades on one of the main racks onsite that will require an outage of the rack itself and potentially the entire site. This window is scheduled from 3pm to 7pm Eastern US time. (12:00 – 4:00pm Pacific US time).