[completed 3:00pm]
Facilities has completed their work.
Facilities is performing scheduled electric maintenance in the Fieldhouse. This means all network-related services (phone, internet, wifi) will be unavailable until the power is back on.
Thank you for your patience.
We will be replacing some older Cisco gear with new Juniper gear that will cause network outages in various buildings/areas. Expect intermittent outages between 10:30am and 6pm.
Thank you,
Network Services
Network Services will be make regular Network maintenance from 12pm – 6pm. There are no expected outages during this time.
Telephone System Maintenance is scheduled for Sunday, 10/16/2016 at 8 am.
We will be rebooting the telephone system and do not expect any downtime.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Network Services will be performing some important battery replacement in Jones at 10pm. The interruption should last about 5 minutes.
Please contact the Service Desk at x8585 or servicedesk@pugetsound.edu with any concerns.
Some users are experiencing difficulties calling long distance phone numbers. We are aware of the issue and are currently working towards resolving the problem.
[Updated 1:30 a.m. 7/12] Phone system upgrade complete.
Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.
If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.
Thank you for your patience.
[Updated 5/21/15 12:09 a.m.] Service has been restored.
[extended to 12 a.m.]
Wednesday evening from 10-11 p.m., TS staff will need to perform some urgent maintenance on the voicemail system. During this time the following services will have sporadic or no availability:
Thank you for your patience.
[Updated 5/14/15 12:05 p.m.] Service has been restored.
Some users may be experiencing “stuck” voicemail indicator lights. We are working to resolve this issue immediately and do not expect an interruption to voicemail services.
Please contact the Service Desk with any further questions: 253 879 8585
Thank you for your patience.
[Updated 5/5/15 9:155 p.m.] Service has been restored.
This evening from 8-10 p.m., TS staff will need to perform some urgent maintenance on the voicemail system. During this time the following services will have sporadic or no availability:
Thank you for your patience.
[Updated 7/15/13, 11:10 a.m.] All services have been restored to McIntyre Hall. Work continues to provide a permanent solution to the power problem that occurred. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Original] Due to a minor, unexpected power outage in McIntyre Hall, network and phone service is currently unavailable in the building. Due to the impact on the university’s server room located in McIntyre, other services across campus may be affected. We are working to restore power and full services to McIntyre as quickly as possible. Thank you for your patience!
[Updated 3/17/2013] Voicemail is now available. Thank you for your patience.
Due to the network outage tonight, Voicemail service is unavailable. Technicians are working on the problem at this time.
The voicemail system will be rebooted at 4 a.m. 1/29/13. This is to ensure that the system fails over properly so that there is no loss of service, as on 1/28/13.
As implied above, there should be no loss of service during the reboot.
A problem with the sound quality of voicemail, both with the messages themselves and with the attendant’s voice was reported this morning. Resolution of this problem caused a 3-5 min interruption in service of voicemail from 8:35 to 8:40 a.m.
[Updated 11/26/12, 1:35 PM] Telephone service has been fully restored within the past half hour. We appreciate your patience as we worked through the outage. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
University telephone service is currently unavailable. We are working to resolve the issue as quickly as possible. Thank you for your patience.