[Updated 5/5/15 9:155 p.m.] Service has been restored.
This evening from 8-10 p.m., TS staff will need to perform some urgent maintenance on the voicemail system. During this time the following services will have sporadic or no availability:
Thank you for your patience.
[Updated 04/12/2015 10:30 a.m.] Maintenance has been completed.
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 12th. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 4/6/2015 12:15 pm] Access to PeopleSoft Campus has been restored. We apologize again for the inconvenience.
[Original Post] Members of the campus community have reported that they are unable to login to or access information from PeopleSoft Campus. We apologize for the inconvenience, and we are working to restore access as quickly as possible.
[Updated 4/1/2015 6:52 pm] Printing has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported issues using vDesk applications to print to classroom and lab printers. We apologize for the inconvenience, and are working to resolve this issue as quickly as possible.
[Updated 03/23/2015 11:30 am] webmail.ups.edu is functional again, and redirects to webmail.pugetsound.edu as it should.
[Original Post] Members of the campus community have reported that navigating to webmail.ups.edu is not functioning. It is giving a “the connection was reset” or similar error message depending on the web browser they are using. Email functionality is not affected; you may still reach Webmail by navigating to webmail.pugetsound.edu, and we are investigating why the redirect is not working. Thank you.
[Updated 2/22/2015 4:00 pm] The maintenance is complete. We hope you enjoy the new look and feel of our Online Service Desk.
[Original] Our Online Service Desk will be unavailable due to scheduled maintenance from 9 pm on Saturday, February 21, to 5 pm on Sunday, February 22. Members of the campus community will be unable to view their tickets in our ticketing system during the scheduled maintenance window.
An update will be posted once this maintenance is complete. Thank you for your patience!
[Update 2/8/2015 8:06 am] The maintenance is completed. Thank you!
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.
[Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.
[Updated 1/8/2015 9:00 am] vDesk is now available. Thank you for your patience.
[Original Post] vDesk is currently unavailable. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
vDesk is unavailable this morning. Support staff are working on the problem.
[Update Friday 1/2/2015 10:37 a.m.] vDesk has returned to service.
vDesk will be unavailable until later this evening as TS staff troubleshoot this issue. There is no ETA for return to service.
[Update 12/28/2014 8:30 p.m.] vDesk has been restored to service. Thank you for your patience.
[Updated 12/3/14 9:50 am] Access to PeopleSoft Campus has been restored. We appreciate your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience, and are working to restore access as soon as possible.
[Updated 11/12/14 10:00am] The issue has been resolved. Thank you for your patience!
[Original Post] Our student print server (printers.pugetsound.edu) is currently not processing print jobs. This is affecting printing in lab environments. We are working to resolve the issue as quickly as possible, and we apologize for the inconvenience.
[Updated 11/09/2014 11:50 am] The maintenance is complete. Thank you!
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 9. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work
[Updated 6:35 p.m.] The work on Cascade has been completed and service has been restored. Thank you!
[Original Post] Cascade will be unavailable beginning at 6:30 p.m. today so we can perform some necessary maintenance. The outage should last no more than 15 to 30 minutes. An update will be posted here once the work is done. We appreciate your patience!