Update: Our main Internet has been restored by our provider.
Our main internet provider K20 is doing maintenance that will cause intermittent disruptions to the internet from December 28th 8 PM to December 29th 2 AM. Access to VPN2 will also be intermittent during this time. However, all internal network access will be unaffected. Our secondary internet link will remain active. If there is a need to gain access to internal network resources please use VPN1.
Thank you,
Network Services
Network Services will be make regular Network maintenance from 12pm – 6pm. There are no expected outages during this time.
[updated 12/11/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/11/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
Members of the campus community have reported that they’ve experienced difficulty logging into their Windows computers this morning. Symptoms include either being stuck at the “Welcome” or Ctrl Alt Delete screens. We apologize for the inconvenience and are working to determine the cause of this issue as quickly as possible.
Update complete as of 9:35am on November 19, 2016.
Due to scheduled maintenance, access to PeopleSoft Campus and Portal will be intermittent on Saturday, November 19th starting at 8:00 a.m. for a PeopleSoft update.
We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!
[Updated 11/14/2016 10:15 am] Access has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to use the Cascade Web Forms vDesk application. We apologize for the inconvenience and are working to restore access as quickly as possible.
[update 11/13/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.
[original] Production server patch maintenance is scheduled for Sunday, November 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
UPDATE 11/3/2016 8:00am
Network Services has restored network functionality to all campus buildings.
UPDATE 11/3/2016 ~5:00am
Network Services is aware of a partial campus outage and working toward resolving the issue as soon as possible. Thank you for your patience.
Networking will be replacing some equipment between 4am and 6am on November 3rd, 2016. This work will cause intermittent network outages including data, wireless and phones.
Buildings to be impacted: Wheelock and McIntyre.
Wheelock is also a main network distribution point and the following buildings/homes and will also be effected:
We appreciate your for your patience as we work to improve network reliability.
-Network Services
We have updated the SSL certificate for webmail.pugetsound.edu on both client access servers and verified that the webpage loads in IE, Chrome, and Firefox with the correct certificate.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
This Friday, 10/28/2016, at 7:00 AM we will be replacing the security certificates on our email infrastructure. We do not expect there will be any impact on end users. An update will be posted after the work has been completed.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Update 10/24/16 11:45am] PeopleSoft Financials is back up and running. Please contact the Service Desk at x8585 if you are still experiencing any issues.
[Original Post] PeopleSoft Financials is currently unavailable. Users will receive the error message: “The application server is down at this time” upon going to the site or attempting to login. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[update] Network Services has resolved the issue with wifi. Thank you for your patience.
[origianl] The Network Team has reported that there are network issues affecting the some parts of campus including Wheelock and the Library. Users may experience a loss of wireless internet connection. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 10/17/2016 8:30 am] The issue has been resolved. Thank you for your patience.
[Original Post] Members of the campus community have reported receiving a certificate error when accessing the PeopleSoft Financials login page. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you add an exception for the site in your browser, you are still able to login. Please contact the Technology Service Desk if you have any questions.
[Updated 10/14/2016 1:45 pm] As of 1:00 pm, we believe the network issues in Thompson to be resolved. If anyone is experiencing any connectivity issues, please contact the Technology Service Desk. Thank you for your patience.
[Original Post] The Network Team has reported that there are network issues affecting the south part of Thompson building. Users may experience loss of internet connection (both wired and wireless). We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
Telephone System Maintenance is scheduled for Sunday, 10/16/2016 at 8 am.
We will be rebooting the telephone system and do not expect any downtime.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.