This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Planned Network / Phone Outage in Thomas Hall

November 30 from 6:00pm – 6:15pm

REASON FOR IMPACT: The network / phone system will be taken offline in Thomas Hall to replace a faulty battery backup system that partially failed earlier this week.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Campus and myPugetSound: System Issues – RESOLVED

Friday, November 30 from 11:15 a.m. to 11:20 a.m

REASON FOR IMPACT: Customers experienced issues logging in to PeopleSoft Campus due to database contention that resolved itself. Technology Services will continue to monitor the system.

ADDITIONAL INFORMATION:

·         You should now be able to log in to myPugetSound and PeopleSoft Campus with no issue.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Refreshes: Planned Maintenance

Thursday, November 29 @ 6 a.m. – Friday, November 30 @ 5 p.m.

SYSTEMS IMPACTED:  

·       DEV Refreshes:

o   Impact: The following PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

o   Duration: Thursday, November 29^th all day

·       TST Refreshes:

o   Impact: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

o   Duration: Friday, November 30^th all day

REASON FOR IMPACT: Refreshing our databases is part of our standard practices to maintain a reliable environment.

ADDITIONAL INFORMATION:

·       Communications about maintenance on PeopleSoft DEV and TST environments are delivered to the PeopleSoft distribution lists.

·       Communication about maintenance for PRD environments are routed through the TS Communications Listserv.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

This is an announcement from Technology Services (TS). Please see details below.

DHCP: Planned Maintenance 

Wednesday, November 14, 2018,  6:00 a.m.-6:30 a.m.

REASON FOR IMPACT: Technology Services is continuing to investigate an intermittent issue with our DHCP server which may prevent some users from connecting to a campus internet connection. As part of remediating this issue, Technology Services will be restarting the server on Wednesday morning.  

ADDITIONAL INFORMATION:

·         After the maintenance window, if you have difficulty connecting your device to a campus internet connection please wait a few minutes and try again. If waiting a few minutes does not resolve the issue please contact the TS Service Desk for additional support. 

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

DHCP: Intermittent Login Issues

Monday, November 12, 2018, ongoing

REASON FOR IMPACT: Technology Services is continuing to investigate an intermittent issue with our DHCP server. We have initiated a support call with Microsoft regarding our issue. In the meantime, we will continue to monitor the server and take action as needed to resolve any issues that develop.

ADDITIONAL INFORMATION:

·       You may occasionally be unable to access the network as a result of this issue. However, we are monitoring the server and if you do encounter a problem, please wait for a few minutes and try again.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance – COMPLETE

Sunday, November 11, 2018 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, November 11^th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, November 11, 2018 from 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday, November 11^th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.