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Dear members of the Puget Sound campus community, Technology Services (TS) will be performing critical maintenance to our campus core network as we continue our efforts to transition the university to a more modern network. During this time, network connectivity both on and off campus will be intermittently unavailable as various components are moved to the new core network infrastructure. Network, WiFi, and Phones: On Campus Network Maintenance Friday, September 15 | 7 p.m. – Saturday, September 16 | 1 a.m. What You Should Know:
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. For support or questions related to this planned maintenance outage, please contact the TS Service Desk at servicedesk@pugetsound.edu or call 253.879.8585. Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. |
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TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) |
Author Archives: pmooffice
Google Mail & Calendar: Sign up for Shared Mailbox Training
This is an announcement from Technology Services (TS). Please see details below:
Google Mail & Calendar: Sign up for Shared Mailbox Training
As part of the transition to Google Mail and Calendar, Technology Services (TS) will be converting departmental/shared email accounts to Google Groups on January 4, 2023. Please sign up for one of the below training sessions to learn more about how to manage Shared Mailboxes and Distribution Lists in Google.
Google Groups Trainings:
o Thursday, December 15 @ 11 a.m. Registration Link
o Tuesday, December 20 @ 1 p.m. Registration Link
o Tuesday January 3 @ 11 a.m. Registration Link
For more information on Technology Services transition to Google Mail and Calendar or to view a list of Frequently Asked Questions, please visit our Google Mail and Calendar Transition Project Page.
Thank you,
Google Mail TS Communications Team
Margot Casson
Lindsay Morris
Faithlina Abeshima
Bea Padilla
Alyssa Humphreys
PeopleSoft PLANNED HR Oracle Database Upgrade – Fri, Apr 19th @ 6 – 8 p.m.
PeopleSoft Upgrade: Planned HR Oracle Database Upgrade
Friday, April 19th @ 6 – 8 p.m.
SYSTEMS IMPACTED: PeopleSoft Human Relations Management System will be unavailable during the maintenance window
REASON FOR IMPACT: Upgrading databases is part of our standard practices to maintain a reliable environment.
ADDITIONAL INFORMATION:
· myPugetSound will still be available during the maintenance window.
· Some of the links within myPugetSound may not work if they originate from PeopleSoft Human Relations Management System.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Steve
Steve Dawson
Technology Services
Office: ext 3394
Mobile: 757-234-1801
{PeopleSoft DEV/TST} Patch and Refresh Maintenance: Thurs April 25th @ 6 a.m. – Fri April 26th @ 5 p.m.
This is a message from Technology Services regarding upcoming scheduled Patch and Refresh Maintenance. Please see details below.
PEOPLESOFT DEV & TST: Patch and Refresh Maintenance
Thursday, April 25, 2019 from 6 a.m. – Friday, April 26, 2019 to 5 p.m.
SYSTEMS IMPACTED:
· DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
· TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
REASON FOR IMPACT
· Standard patch maintenance and refreshing our databases to maintain a secure, reliable environment
ADDITIONAL INFORMATION:
· Communications about maintenance on PeopleSoft DEV and TST environments are delivered to the PeopleSoft distribution lists.
· Communication about maintenance for PRD environments are routed through the TS Communications Listserv.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Steve
Steve Dawson
Technology Services
Office: 253-879-3394
Mobile: 757-234-1801
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Mar 10, 6 a.m.-3 p.m.
This is an announcement from Technology Services (TS). Please see details below:
The following planned maintenance actions have been completed.
Puget Sound Systems and Applications: Planned Maintenance
Sunday, March 10, 2019 from 6 a.m.-3 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Moodle
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
DATE(s) of IMPACT: Sunday, March 10th, 6 a.m.-3 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Steve
Steve Dawson
Technology Services
Office: ext 3394
Mobile: 757-234-1801
PeopleSoft DEV/TST Planned Maintenance: Thurs, Mar 14th @ 6 a.m. – Fri Mar 15th @ 5 p.m.
This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
PEOPLESOFT DEV & TST: Planned Maintenance
Thursday, March 14th @ 6 a.m. – Friday, March 15th @ 5 p.m.
SYSTEMS IMPACTED:
· DEV Refreshes:
o Impact: The following PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o Duration: Thursday, March 14th all day
· TST Refreshes:
o Impact: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
o Duration: Friday, March 15th all day
REASON FOR IMPACT: Refreshing our databases is a standard practice to maintain reliable environments.
ADDITIONAL INFORMATION:
· Communications about maintenance on PeopleSoft DEV and TST environments are delivered to the PeopleSoft distribution lists.
· Communication about maintenance for PRD environments are routed through the TS Communications Listserv.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Please let us know if you have any questions or concerns.
Steve
Steve Dawson
Technology Services
Office: ext. 3394
Mobile: 757-234-1801
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday Mar 10, 6 a.m.-3 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, March 10, 2019 from 6 a.m.-3 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Moodle
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
DATE(s) of IMPACT: Sunday, March 10th, 6 a.m.-3 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Steve
Steve Dawson
Technology Services
Office: ext 3394
Mobile: 757-234-1801
Planned Network/Server Maintenance ( 4 March at 5:15 – 5:45pm)
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Network/Server Maintenance
Monday March 4, 2019 5:15 PM to 5:45 PM.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
· Peoplesoft HR applications, including sections of my.pugetsound.edu
DATE(s) of IMPACT: Monday March 4th 5:15 PM to 5:45 PM
REASON FOR IMPACT: To ensure a secure and reliable computing environment, TS will be updating SSL certificates.
· Users may be unexpectedly kicked out of Peoplesoft HR applications during this time period, they should be able to re-login after a few minutes.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services requires periodic planned maintenance windows to ensure a secure and reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Steve
Steve Dawson
Technology Services
Office: 253-879-3394
Mobile: 757-234-1801
Planned Network/Server Maintenance ( 20 February at 8:00 – 10:00pm)
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Network/Server Maintenance
Wednesday, February 20, 2019 from 8:00 – 10:00 p.m.
SYSTEMS IMPACTED: The following production services will be become unavailable during the maintenance window:
· 25live
· CAS
· Job listings on main website
· PeopleSoft Portal
· PeopleSoft Campus
· PeopleSoft Financials
· PeopleSoft HR
· Transfercreditsearch
· vDesk
· Webwork
DATE(s) of IMPACT: Wednesday, February 20th, 8:00 – 10:00 p.m.
REASON FOR IMPACT: Stability issues with the server load balancers require us to fallback to an older firmware version.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services requires periodic planned maintenance windows to ensure a secure and reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Steve
Steve Dawson
Technology Services
Office: ext. 3394
Planned Network/Server Maintenance
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Network/Server Maintenance
Saturday and Sunday, February 16-17, 2019 from 6a.m.-6p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
· Domain Controller – DNS server (users may experience a brief delay when logging in and accessing some programs)
· Safe Connect Server – (new users who haven’t been on the network before may experience a failure to connect. Users should wait a few minutes and try again)
DATE(s) of IMPACT: Saturday and Sunday, February 16-17th, 6 a.m. – 6 p.m.
REASON FOR IMPACT: To ensure a secure and reliable computing environment, TS will be completing cut-over maintenance on selected Puget Sound servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services requires periodic planned maintenance windows to ensure a secure and reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Steve
Steve Dawson
Technology Services
Office: ext. 3394
PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 20th @ 6 a.m. – 7 p.m.
This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
PEOPLESOFT DEV & TST: Patch Maintenance
Wednesday, February 20th: 6 a.m. – 7 p.m.
SYSTEMS IMPACTED:
· DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
· TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
REASON FOR IMPACT
· Standard maintenance to maintain a secure, reliable environment
Please let us know if you have any questions or concerns.
Steve
Steve Dawson
Technology Services
Office: ext. 3394
Mobile: 757-234-1801
PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 13th @ 6 a.m. – 7 p.m.
This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
PEOPLESOFT DEV & TST: Cancelled Patch Maintenance for
Wednesday, February 13th: 6 a.m. – 7 p.m. This event will be reschedule at a future date to be determined.
Please let us know if you have any questions or concerns.
Steve
Steve Dawson
Technology Services
Office: ext 3394
Mobile: 757-234-1801
PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 13th @ 6 a.m. – 7 p.m.
This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
PEOPLESOFT DEV & TST: Patch Maintenance
Wednesday, February 13th: 6 a.m. – 7 p.m.
SYSTEMS IMPACTED:
· DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
· TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
REASON FOR IMPACT
· Standard maintenance to maintain a secure, reliable environment
Please let us know if you have any questions or concerns.
Steve
Steve Dawson
Technology Services
Office: ext 3394
Mobile: 757-234-1801
{PeopleSoft DEV/TST} PLANNED MAINTENANCE: Refreshes – Thurs, Jan 24 @ 6 a.m. – Fri Jan 25 @ 5 p.m.
The following planned maintenance refreshes have been completed.
PeopleSoft Refreshes: Planned Maintenance
Thursday, January 24 @ 6 a.m. – Friday, January 25 @ 5 p.m.
SYSTEMS IMPACTED:
· DEV Refreshes:
o Impact: The following PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o Duration: Thursday, January 24th all day
· TST Refreshes:
o Impact: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
o Duration: Friday, January 25th all day
{PeopleSoft DEV/TST} PLANNED MAINTENANCE: Refreshes – Thurs, Jan 24 @ 6 a.m. – Fri Jan 25 @ 5 p.m.
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft Refreshes: Planned Maintenance
Thursday, January 24 @ 6 a.m. – Friday, January 25 @ 5 p.m.
SYSTEMS IMPACTED:
· DEV Refreshes:
o Impact: The following PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o Duration: Thursday, November 29th all day
· TST Refreshes:
o Impact: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
o Duration: Friday, November 30th all day
REASON FOR IMPACT: Refreshing our databases is part of our standard practices to maintain a reliable environment.
ADDITIONAL INFORMATION:
· Communications about maintenance on PeopleSoft DEV and TST environments are delivered to the PeopleSoft distribution lists.
· Communication about maintenance for PRD environments are routed through the TS Communications Listserv.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.