[Updated 3:10 a.m. 5/25/13] The maintenance work was completed.
[Original Post] We will conduct additional maintenance work from 12:00 to 4:00 a.m. on Saturday, May 25, to help ensure the university’s Internet connections are more resistant to unplanned outages. Multiple brief interruptions in our Internet services may be required in order to complete this important work. Thank you for your patience and understanding.
Impulse Point will be upgrading our SafeConnect server on Wednesday 5/22 starting at 5:00am PDT.
The upgrade is scheduled to take approximately 2 hours, commencing no later than 8:00am PDT.
During the 2 hour upgrade period the server will fail open allowing all access until the upgrade is complete.
When the server is re-established, any user that is not compliant may be blocked, but all compliant users will not notice any change.
[Updated 5:57 a.m. 5/21/13] The scheduled work was completed.
[Original Post] We will conduct maintenance work from 3:00 to 6:00 a.m. on Tuesday, May 21, to help ensure the university’s Internet connections are more resistant to unplanned outages. Brief interruptions in our Internet services may be required in order to complete this important work. Thank you for your patience and understanding.
[Updated 5/8/13] The scheduled maintenance was completed between 5:05 and 5:11 a.m. without incident. Thank you for your patience!
[Original Post] A scheduled outage is planned on Wednesday, May 8, from 5:00 to 5:30 a.m. for the K-20 Internet connection provided in academic and administrative buildings. Campus residences will not be affected. We anticipate the disruption in service will last approximately 5 minutes during this outage window.
[Updated 10:23 PM] The vDesk application launch problem has been resolved.
Users are experiencing a problem when launching certain applications, most notably Firefox, on vDesk. We are currently troubleshooting the problem.
We apologize for the inconvenience.
Upgrade complete without incident.
The K20 internet will be interrupted for approximately 15 minutes tomorrow morning, 04/25/2013 at 5:45-6:00am.
An additional 16 GB of memory was added to each VMWare virtual node in the Citrix environment was added this morning to increase capacity and provide a more complete testing environment.
[Resolved 4/13/2013 1:30 PM] The Internet connection has been restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience!
[Updated 4/13/2013 10:33 AM] Integra has determined the issue to be a power outage in the area. They are working to resolve the issue. No resolution time has been determined at this point.
[Original] Residential buildings are experiencing a network outage. We are working with Integra, the Internet service provider, to determine the cause. Connections in academic and administrative buildings are still working well. We appreciate your patience as we work to resolve this issue.
The defective switch has been replaced, so Trimble network is back to normal. 8:30pm 4/6/2013.
A switch failed in Trimble 107 IDF causing an outage of the wireless and most of the basement and first floor wired jacks. We have restored the wireless and most of the building, by by-passing the defective switch. We are working to configure a new switch and replacing it asap. I would anticipate approximately one hour before the entire building is back in service. 9:10pm 4/6/2013.
[Completed 4/5/13 1:30 AM] All scheduled switch upgrades have been completed. Remaining required upgrades will be scheduled at a later time.
[Original] We will upgrade network switches on Friday, April 5, starting at 10:00 PM until 2:00 AM on Saturday, April 6. The buildings affected are Wheelock, McIntyre, Communications House, and Howarth. Thank you for your patience as we complete this important work.
The instance of blogs.pugetsound.edu has been moved to a new server and upgraded to the latest version of WordPress. Users can now access their blogs using their current Puget Sound login ID. Due to the nature of the upgrade from version 3.0.2 to 3.5.1, some themes used previously are not compatible with the new version. We will work closely with site administrators to ensure a smooth transition and select appropriate themes that will work. Please contact Giot at gconcepcion@pugetsound.edu or 253.879.3773 for assistance.
[Completed 3/19/2013 6:30 AM] The work was completed with minimal interruption in service.
[Original] There will be a 5-10-second interruption for all campus network services at 6:00 AM Tuesday, 3/19/13.
TS staff will be replacing a component of a key network device as a result of the campus network outage this past weekend.
[Updated 3/17/2013] Voicemail is now available. Thank you for your patience.
Due to the network outage tonight, Voicemail service is unavailable. Technicians are working on the problem at this time.
At about 10:30 PM Saturday night, the Cisco 6509E switch software crashed, causing a campus-wide network failure. All services were affected. The switch was rebooted at about 10:55 PM, which restored the network.
At about 10:30 PM Saturday night, the Cisco 6509E switch software crashed, causing a campus-wide network failure. All services were affected. The switch was rebooted at about 10:55 PM, which restored the network.