[Update 08.18.2015 10:00 am] Cascade is available once again. Thank you for your patience.
[Original Post] Cascade is currently unavailable; attempting to login results in a page not found error. We apologize for the inconvenience and are working to resolve this as quickly as possible. Updates will be posted here as they become available.
[Updated 7/15/2015 8:30 am] Access to vDesk has been restored as of 8:30 am. Thank you for your patience.
[Original Post] vDesk is currently unavailable. Navigating to vdesk.pugetsound.edu results in a Citrix Internal Error page. We apologize for the inconvenience and are working to resolve this issue.
[Updated 7/12/15, 10:39 p.m.] The issue has been resolved and service has been restored. Thank you again for your patience!
[Original Post] Access to myPugetSound and PeopleSoft Financials seems to be intermittently unavailable. We are working to resolve these issues and will post updates as we have them. Thank you for your patience.
[Updated 10:15 a.m. 7/8] Authentication has been restored.
[Original] Access to Digital Commons will be unavailable Tuesday night 7/7 because of a failure in the authentication system for that service.
[Updated 10:43 a.m. 6/15/2015] Our internet service provider has communicated that this issue was resolved. These problems were due to a region-wide routing issue, and continued until about 8 p.m. Saturday night.
[Updated 1:45 p.m. 6/12/2015] Some of the issues have been due to versioning issues with the VPN client, which have been resolved. Many other members of the campus community still report being unable to connect. This has been traced to problems at our internet service provider. They are currently trying to resolve the issue.
[Original] Members of the campus community have reported difficulty connecting to our VPN. We apologize for the inconvenience, and are working to restore access as quickly as possible.
[Updated 4/6/2015 12:15 pm] Access to PeopleSoft Campus has been restored. We apologize again for the inconvenience.
[Original Post] Members of the campus community have reported that they are unable to login to or access information from PeopleSoft Campus. We apologize for the inconvenience, and we are working to restore access as quickly as possible.
[Updated 4/1/2015 6:52 pm] Printing has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported issues using vDesk applications to print to classroom and lab printers. We apologize for the inconvenience, and are working to resolve this issue as quickly as possible.
[Updated 1/8/2015 9:00 am] vDesk is now available. Thank you for your patience.
[Original Post] vDesk is currently unavailable. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
vDesk is unavailable this morning. Support staff are working on the problem.
[Update Friday 1/2/2015 10:37 a.m.] vDesk has returned to service.
vDesk will be unavailable until later this evening as TS staff troubleshoot this issue. There is no ETA for return to service.
[Update 12/28/2014 8:30 p.m.] vDesk has been restored to service. Thank you for your patience.
[Updated 12/3/14 9:50 am] Access to PeopleSoft Campus has been restored. We appreciate your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience, and are working to restore access as soon as possible.
[Updated 11/12/14 10:00am] The issue has been resolved. Thank you for your patience!
[Original Post] Our student print server (printers.pugetsound.edu) is currently not processing print jobs. This is affecting printing in lab environments. We are working to resolve the issue as quickly as possible, and we apologize for the inconvenience.
[Resolved] The university’s website and blogs server were unavailable this morning between 1:00 and 7:00 a.m. due to an unexpected outage. Service has now been restored. We apologize for any inconvenience caused by this disruption in service. Please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if you experience any issues with these or other services. Thank you!
[Updated 9/28/2014 4:50 pm] Email is available again. Thank you for your patience!
[Original post] Puget Sound campus email service will be interrupted for the next few hours. This will affect all campus users. Once restored, users need not take any action: email on mobile devices and personal computers will just begin to function normally again. We apologize for the inconvenience.
We will be doing some configuration changes to the residential internet this morning to solve some service degradation (slow internet speeds). This may cause some short drops in the residential internet during this time. This affects only the residence halls, houses, and Union Ave. fraternities and sororities; academic and administrative internet connectivity will not be affected.
[Updated 2:00 p.m.] Configurations were completed around noon, and the residential internet is returned to full service. Thank you for your patience.