[Updated 6:10 a.m.] The tests were completed and the campus internet returned to service about 5:40 a.m.
[Original] Campus internet service will be unavailable during the morning of Friday, October 30th from 4 to 6 a.m. This outage is necessary to perform testing on the maximum performance of our internet link.
Thank you for your patience and cooperation with our efforts to ensure the integrity of our internet service.
[Updated 4:24 a.m.] This test was cancelled due to unforseen circumstances
[Original] The internet service for campus will be unavailable from 4 a.m. to 5:30 a.m. as testing is performed on that link. This work is necessary to ensure optimal performance of the internet for the university.
Thank you for your patience with this process.
[Updated 6:18 a.m.] the internet returned to service at 6 a.m. The testing is complete for today.
Thank you for your patience.
[Original] The campus internet connection will be unavailable from 5:00 to 6:00 a.m. the morning of Thursday 10/15, as TS staff perform invasive testing on the connection. This work is necessary for continued optimal performance.
Please bear with us as we endeavor to provide reliable network service, and thanks for your patience!
[Updated 11/19/2015 3:15 pm] After extensive research and troubleshooting, we believe we’ve identified a fix for this issue, and have put in in place. Early reports are that wired internet connectivity has been fine for Mac users in Wyatt (wireless and Windows wired users were unaffected). Thank you very much for your patience.
[Original Post] We have received reports that some individuals in Wyatt have been unable to load external websites (websites that aren’t hosted here on campus). They are able to reach internal (pugetsound.edu) websites without issue. We apologize for the inconvenience, and are working to resolve this issue as quickly as possible.
[Updated 5:36 a.m., 9/17] The icampus internet returned to service at about 5:20 a.m. Update work is complete. We were successful in increasing the bandwidth on the connection to 5 Gbps.
[Original] The campus internet connection will be unavailable from 4:00 a.m. to 5:00 a.m. Thursday, 9/17 as we continue work begun last Friday morning (see http://blogs.pugetsound.edu/tsmaintenance/?p=3503) to upgrade bandwidth from 1 to 5 Gbps.
Thank you.
[Update 6:27 a.m., 9/11/2015] Internet service was restored a 6:04 a.m. after an outage of 1 hour, 50 minutes. Due to issues with some non-Puget Sound equipment, the upgrade was cancelled, and Puget Sound’s internet bandwidth remains at 1 Gbps.
[Original] Campus internet service will be unavailable from 4-5 a.m. the morning of Friday, 9/11/2015 as we upgrade service from 1 Gbps to 5 Gbps. Service may also be sporadic from 5-6 a.m. The internet will resume normal operation by 6 a.m.
Thanks you for your patience as we implement this important improvement.
[Update 7:15 a.m.] Internet service was restored at 6:05 a.m. after an outage of 7 minutes. The equipment upgrade was completed successfully. We are currently testing to determine whether this has resolved the issue noted below.
[Original] Internet service will be interrupted for 10-15 minutes between 5:30 and 6:00 a.m. on Friday morning, August 28th. TS staff will be upgrading some network equipment on the internet link in order to solve this issue: http://blogs.pugetsound.edu/tsmaintenance/?p=3460
Thanks in advance for your patience.
[Updated 8/28/2015 2:45 pm] As of 6:00 am this morning, this issue has been resolved. Thank you for your patience!
[Original Post] We are currently experiencing an issue with the quality of service on our wired network. You may experience large (over 500 MB) downloads from Internet sites failing. These downloads can be resumed, and eventually will download successfully. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.
[Updated 6:29 a.m.] The work has been completed. Service interruption was less than 10 sec.
[Original] Internet service will experience a brief interruption of less than 5 min between 6 and 6:30 a.m. on the morning of Wednesday, August 26th as we remove some outdated network equipment.
Thank you for your patience and understanding as we continually improve our service.
Internet performance will be slow and may be interrupted during the hours of 3-5 a.m. Wednesday 8/18/2015 as we diagnose a problem with our Internet connection. We are working with our service providers and should have a resolution by tomorrow morning.
Thank you for your patience as we work to improve our network.
[Original] Campus Internet will be interrupted from 6-6:10 a.m Thursday while TS performs important maintenance.
Thank you for your patience!
[Updated 6:10 a.m.] The maintenance has been completed successfully. Internet connectivity is fully restored. Total downtime was 21 seconds.
[Updated 10:43 a.m. 6/15/2015] Our internet service provider has communicated that this issue was resolved. These problems were due to a region-wide routing issue, and continued until about 8 p.m. Saturday night.
[Updated 1:45 p.m. 6/12/2015] Some of the issues have been due to versioning issues with the VPN client, which have been resolved. Many other members of the campus community still report being unable to connect. This has been traced to problems at our internet service provider. They are currently trying to resolve the issue.
[Original] Members of the campus community have reported difficulty connecting to our VPN. We apologize for the inconvenience, and are working to restore access as quickly as possible.
[Updated 5:07 p.m. 6/11/2015] The maintenance has been completed successfully. Internet connectivity is fully restored.
[Original] Thursday evening from 5-5:10 p.m., TS staff will need to perform some urgent maintenance on critical network infrastructure. During this time all outside network services will have no availability.
Thank you for your patience.
We will be doing some configuration changes to the residential internet this morning to solve some service degradation (slow internet speeds). This may cause some short drops in the residential internet during this time. This affects only the residence halls, houses, and Union Ave. fraternities and sororities; academic and administrative internet connectivity will not be affected.
[Updated 2:00 p.m.] Configurations were completed around noon, and the residential internet is returned to full service. Thank you for your patience.
Some members of the campus community are seeing a login screen in their browser:
This screen is part of our campus network security system, and you should be able to authenticate with your Puget Sound username and password. We are investigating why this prompt is occurring. If you have any further issues or questions, please contact the Technology Service Desk at 253.879.8585. Thank you!