Access to many of research databases provided on the Library’s site will be briefly unavailable at 8 p.m. tonight due to some important work on the EzProxy server. This interruption will be less than 30 minutes.
[Updated 8:30 p.m.] The work was partially completed. All research databases are available. Some unexpected issues were discovered that will require further work tomorrow night.
Some printers and computers are having network connectivity issues, meaning that printing or remoting into those computers is unavailable at the moment. We are aware of the issue and are working to resolve it as quickly as possible. We apologize for the inconvenience.
[Updated] The maintenance was completed as planned. Thank you!
[Original Post] Moodle will be intermittently unavailable during a scheduled maintenance period on Thursday, January 9, beginning at 9:00 pm to Friday, January 10 at 8:00 am. An update will be posted once this maintenance is completed. Thank you for your patience and support!
[Updated 12/5/13 3:30 pm] The budget screens in PeopleSoft are available. We apologize for the inconvenience.
[Original] The budget screens in PeopleSoft are temporarily unavailable. We are working to restore service as quickly as possible and will post an update once that is done. Thank you for your patience!
[Updated 11/20/13 4:09 pm] The issue has been resolved. Thank you again for your patience.
[Original] Some members of the campus community have reported permission-related issues with some Soundnet sites. We apologize for the inconvenience and appreciate your patience as we work to resolve these issues.
The university’s PeopleSoft system was unavailable for approximately one hour from 7:25 to 8:25 p.m. This impacted Financials, Human Resources, Campus Solutions, and the Time Clock database. All services have been restored. If you experience any issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu for assistance.
[Updated 11/18/13 10:45 a.m.] Access to PeopleSoft HR was restored at 8:52 a.m. this morning. Again, we apologize for the inconvenience.
[Original] PeopleSoft HR is currently unavailable, due to an unexpected issue that we are working to resolve. Other PeopleSoft environments (Campus, Financials) do not seem to be affected. We apologize for the inconvenience, and hope to restore access as soon as possible.
[Updated 11/17/13 10:55 a.m.] Maintenance is completed and PeopleSoft, Cascade, and email service are restored.
[Original] Due to scheduled maintenance, PeopleSoft, Cascade, and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 17. An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated] The maintenance was completed as planned and full access to Turnitin within Moodle is now restored.
[Original Post] Turnitin, a plugin service in Moodle, may be intermittently unavailable during a scheduled maintenance period on Saturday, November 2, from 7:00 to 11:00 a.m. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Thank you so much for your patience and support!
[Updated 12:20 p.m.] The website is now available. The restart has been completed successfully. Thank you for your patience.
[Original Post] The university website and content management system (CMS) will be unavailable for less than 5 minutes at 12:15 today. It will be restarted in order to solve some minor issues with its operation.
[Updated 10/13/13 10:05 a.m.] Maintenance is completed and Cascade and email service are restored.
[Original Post] Due to scheduled maintenance, Cascade and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, October 13. An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 10/8/13, 2:50 p.m.] After applying yesterday’s update, we are no longer seeing the types of issues experienced with vDesk in recent days. If you do experience any problems using vDesk or other technology on campus, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!
[Updated 10/7/13, 12:20 p.m.] We believe we have identified the issue causing the problems listed below with vDesk. We will be making an update to the system this afternoon that we hope will provide a resolution. More information will be posted as we have it. Thank you again for all your patience with this process!
[Original Post] We are seeing a variety of issues with vDesk, including the inability to save files, see printers, and open applications and files from network shares. We are working to identify and resolve these issues as quickly as possible. Thank you so much for your patience.
Shortly after 10:10 am., the university website and associated services such as the content management system (Big Tree) will be briefly unavailable for scheduled maintenance. This maintenance will result in a short downtime of up to 5 minutes. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!
We will making a technical update to the server for the university’s website on Wednesday, October 2, at 7:30 a.m. This work should not impact service, but if it does, the outage will be very brief. Thank you for your patience and support.
Shortly after 11:00 a.m., the university website and associated services such as the content management system (Big Tree) were briefly unavailable. Service has now been restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!