This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance [COMPLETE]

Friday, October 5^th @ 6 p.m. – Sunday October 7^th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Human Relations Management System was unavailable during the maintenance window.  

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Relations Management System to the latest version release.

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Human Relations Management System please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, October 5^th @ 6 p.m. – Sunday October 7^th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Human Relations Management System will be unavailable during the maintenance window.  

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations Management System to the latest version release.

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window.

·         Some of the links within myPugetSound may not work if the they originate from PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, September 9, 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday September 9^th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Network: Unplanned Outage – Resolved

Wednesday, August 15 at 2:55 p.m. – 3:03 p.m.

REASON FOR IMPACT: We experienced an unplanned phone and network/Internet outage on campus this afternoon. Technology Services identified the cause of the issue- a cable was plugged into a piece of network equipment in a way that caused a network loop.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Network File Servers: Stafffiles

Tuesday, August 14 at 4:15pm – 4:26pm

REASON FOR IMPACT: There was a problem accessing the staffiles file share and Technology Services has resolved the issue.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS – COMPLETE

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday July 15^th, 7 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Campus Solutions: Planned Maintenance – COMPLETE

SYSTEMS IMPACTED: PeopleSoft Campus Solutions was unavailable during the maintenance window.  

DATE(s) of IMPACT: Friday, July 13^th @ 6 p.m. – Complete on Saturday, July 14^th @ 2 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated PeopleSoft Campus Solutions to the latest version release.

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Campus Solutions please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Campus Solutions: Planned Maintenance

Friday, July 13^th @ 6 p.m. – Sunday July 15^th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Campus Solutions will be unavailable during the maintenance window.  

DATE(s) of IMPACT: Friday, July 13^th @ 6 p.m. – Sunday, July 15^th @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Campus Solutions to the latest version release.

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window.

·         Some of the links within myPugetSound may not work if the they originate from PeopleSoft Campus Solutions.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, July 15th, 7 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday July 15^th, 7 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

COMPLETE

SYSTEMS IMPACTED: the following systems were intermittently unavailable during the maintenance window.  

Campus file servers

Cascade

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

VPN

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday June 3rd, 6 a.m.- 3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

COMPLETE

SYSTEM(S) IMPACTED: myPugetSound was intermittently unavailable for approximately 5 minutes. The impact should have been minimal to none.

REASON FOR IMPACT: A small number of users have received an error logging into the updated myPugetSound.  Technology Services is updating myPugetSound to resolve this error.

ADDITIONAL INFORMATION:

·         All other PeopleSoft Systems will be available.

·         For information on new features and updates to myPugetSound visit the project webpage

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Voicemail: Phone Maintenance

Wednesday, May 2 – COMPLETE @ 5 p.m.

SYSTEM(S) IMPACTED: Accessing voicemail via the “messages button” on Cisco desk phones

REASON FOR IMPACT: Some users, when accessing voicemail via a physical Cisco desk phone, may have been told their PIN was incorrect. Technology Services has worked through the issue and believes the issue is resolved.  

ADDITIONAL INFORMATION:

·         If users are still experiencing issues related to this maintenance, please contact the TS Service Desk via phone at 253-879-8585.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

Wednesday, May 2 from 7:00 p.m.-7:05 p.m.

SYSTEM(S) IMPACTED: myPugetSound will be intermittently unavailable for approximately 5 minutes. The impact should be minimal to none.

REASON FOR IMPACT: A small number of users have received an error logging into the updated myPugetSound.  Technology Services is updating myPugetSound to resolve this error.

ADDITIONAL INFORMATION:

·         All other PeopleSoft Systems will be available.

·         For information on new features and updates to myPugetSound visit the project webpage

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.