Dear members of the Puget Sound community, This weekend Technology Services and Marketing and Communications transitioned our Puget Sound website to a new hosting provider. This maintenance took place earlier today and is complete. Main Campus Website: Maintenance [Complete] Saturday, September 30 For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. For support or questions about this planned maintenance outage, please contact the TS Service Desk at servicedesk@pugetsound.edu or 253.879.8585.
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Monthly Archives: September 2023
Puget Sound Website Maintenance (No downtime) Sept 9/30 8 a.m. – 12 p.m.
Dear members of the Puget Sound community,
This weekend Technology Services and Marketing and Communications will be transitioning our Puget Sound website to a new hosting provider. There should not be any visible changes during this transition and there should not be any downtime. Main Campus Website: Maintenance WHAT YOU SHOULD KNOW:
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. For support or questions about this planned maintenance outage, please contact the TS Service Desk at servicedesk@pugetsound.edu or 253.879.8585. |
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) |
Planned Campus Network Maintenance Fri 9/15 | 7 p.m. – Sat 9/16 | 1 a.m.
Dear members of the Puget Sound campus community, Technology Services (TS) will be performing critical maintenance to our campus core network as we continue our efforts to transition the university to a more modern network. During this time, network connectivity both on and off campus will be intermittently unavailable as various components are moved to the new core network infrastructure. Network, WiFi, and Phones: On Campus Network Maintenance Friday, September 15 | 7 p.m. – Saturday, September 16 | 1 a.m. What You Should Know:
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. For support or questions related to this planned maintenance outage, please contact the TS Service Desk at servicedesk@pugetsound.edu or call 253.879.8585. Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. |
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) |
{RESOLVED] Puget Sound Network: Unable to Connect to Campus Network
Dear members of the Puget Sound community,
Technology Services (TS) has resolved the following incident. Details on the issue are available below: Puget Sound Network: Unable to Connect to Campus Network Early this morning our Infrastructure and Operations team identified a network issue that was preventing our systems from connecting to the internet. The issue was identified as a Distributed Denial-of-Service attack (DDoS) to our infrastructure, specifically to our Domain Name System (DNS) servers. This attack consumed much of our available internet bandwidth preventing users from accessing the Puget Sound network. As of 8:30 a.m. our team was able to block the malicious traffic and restore internet connectivity to the campus. For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. |
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) |