|Dear members of the Puget Sound community,
Technology Services (TS) has resolved the following incident. Details on the issue are available below:
Puget Sound Network: Unable to Connect to Campus Network
Early this morning our Infrastructure and Operations team identified a network issue that was preventing our systems from connecting to the internet. The issue was identified as a Distributed Denial-of-Service attack (DDoS) to our infrastructure, specifically to our Domain Name System (DNS) servers. This attack consumed much of our available internet bandwidth preventing users from accessing the Puget Sound network. As of 8:30 a.m. our team was able to block the malicious traffic and restore internet connectivity to the campus.
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.
TS Service Desk
Walk-In Support: Tech Center in Collins Library
Phone Support: (253) 879-8585
Online Help: https://www.pugetsound.edu/osd (Logon Required)