This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Tuesday, October 20, 2020 from 7:00 a.m. – 7:30 p.m.
· KACE Help Desk Ticketing System
REASON FOR IMPACT:
· A security certificate is expiring and will be replaced with a new one.
· KACE will be intermittently unavailable during the maintenance window as the new security certificate is applied.
· During this time if you need assistance during this maintenance window please call the Service Desk at x8585 or email them at firstname.lastname@example.org
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For additional support questions please contact the TS Service Desk via phone at 253-879-8585.