{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below.

 

PLANNED MAINTENANCE: ACCOUNT MANAGEMENT  [THIS IS COMPLETE]

DATE AND TIME:  Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.

 

REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.  

 

ADDITIONAL INFORMATION:

·         Users who are Campus Role Managers will now be able to access the Account Management system through PeopleSoft to grant privileges

·         Self-Service password reset via myPugetSound.edu may be unavailable intermittently during planned maintenance   

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m.

This is an announcement from Technology Services (TS).

 

PLANNED MAINTENANCE: ACCOUNT MANAGEMENT  

DATE AND TIME:  Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.

 

REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.  

 

ADDITIONAL INFORMATION:

·        Users who are Campus Role Managers will not be able to access the Account Management system to grant privileges

·        Self-Service password reset via myPugetSound.edu may be unavailable intermittently  

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website

 

 

 

{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m.

This is an announcement from Technology Services (TS). Please see details below.

 

PLANNED MAINTENANCE: ACCOUNT MANAGEMENT  

DATE AND TIME:  Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.

 

REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.  

 

ADDITIONAL INFORMATION:

·         Users who are Campus Role Managers will not be able to access the Account Management system to grant privileges

·         Self-Service password reset via myPugetSound.edu may be unavailable intermittently  

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

Network – Certain External Websites Inaccessible

Update: This issue seems to be resolved as we can now access websites that were not working any longer.  Some websites that were not working included Wells Fargo and LogMeIn.  Those sites are now accessible.  If you are still seeing issues accessing websites please let the Service Desk know.

Thank you!
————————-
We are currently investigating an issue of certain websites not being accessible.  The problem seems to be downstream from the university network and we are reaching out to our Internet providers to troubleshoot.

Thank you for your patience.

Network Maintenance – 09/18/2017 [COMPLETE]

UPDATE:  Maintenance has been completed.
———-
Technology Services will be replacing a switch to fix an intermittent network issue starting at noon today.   Down time should be limited to under 15 minutes and will cause  some wireless, some phones and some network ports to go down.  We apologize for the short notice but this intermittent issue is currently affecting some users phones and network connectivity and needs to be rectified as soon as possible.

Thank you

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sept 10, 3 a.m.-noon [UPDATE: COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

[UPDATE] The below planned maintenance is COMPLETE.

 

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

SEPTEMBER 10, 3 a.m.-noon

SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.  

Campus file servers

Cascade

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

VPN

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: September 10, 3 a.m.- noon

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sept 10, 3 a.m.-noon

This is an announcement from Technology Services (TS). Please see details below:

   [UPDATE] The below planned maintenance is COMPLETE.

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

SEPTEMBER 10, 3 a.m.-noon

<![if !supportLists]>·          <![endif]>SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.  

<![if !supportLists]>·        <![endif]>Campus file servers

<![if !supportLists]>·        <![endif]>Cascade

<![if !supportLists]>·        <![endif]>Email and calendar

<![if !supportLists]>·        <![endif]>Moodle

<![if !supportLists]>·        <![endif]>pugetsound.edu

<![if !supportLists]>·        <![endif]>myPugetSound.edu  

<![if !supportLists]>·        <![endif]>PeopleSoft Human Resources

<![if !supportLists]>·        <![endif]>PeopleSoft Financials

<![if !supportLists]>·        <![endif]>PeopleSoft Campus Solutions

<![if !supportLists]>·        <![endif]>VPN

<![if !supportLists]>·        <![endif]>vDESK

<![if !supportLists]>·        <![endif]>Various Puget Sound systems and applications

<![if !supportLists]>·          <![endif]>DATE(s) of IMPACT: September 10, 3 a.m.- noon

<![if !supportLists]>·          <![endif]>REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.

<![if !supportLists]>·          <![endif]>ADDITIONAL INFORMATION:

<![if !supportLists]>·        <![endif]>The university network, internet access and wireless will NOT be affected.

<![if !supportLists]>·        <![endif]>Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

<![if !supportLists]>·        <![endif]>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.