On Saturday morning, February 7, from 5:30-7:00 AM, staff will be working on the installation of the new K-20 network. The goal of this work is to implement the new network service. We expect intermittent service disruptions during this time.
Monthly Archives: February 2009
[Resolved] Network Maintenance 2/6/2009
Technology Services will be performing network maintenance during the normal maintenance window of 5:30-6:00 AM. There will be a short disruption in the college’s Internet connection during this time.
Sophos Upgrade, SSL goes away on CSM/End User Web UI
Today we upgraded sophos puremessage on all servers, and in doing so we had several issues with the end user web ui. First it switched over to IPv6, to solve that:
1. Add this to /etc/modprobe.conf
# added 2/5/09 to disable ipv6 from starting -NJW
alias net-pf-10 off
alias ipv6 off
2. Update “NETWORKING_IPV6=no” in /etc/sysconfig/network
Then in /opt/pmx/etc/manager/httpd2/ssl Update default.conf to this:
# HTTPS Port — see old/ directory for previous/default config -NJW 2/5/2009
Listen *:28080
<VirtualHost *:28080>
SSLCertificateFile etc/manager/httpd2/sophos2007.pem
SSLEngine On
Include etc/manager/httpd2/rpc.conf
</VirtualHost>
Basically just changing to SSL for the port 28080.
Finally restart the server (required for IPv6 kernel?). If you see yourself needing to update the httpd configs, just restart it as the pmx user each time:
pmx-httpd restart
[Resolved] E-mail Delivery Delay Thursday 2/5/2009 5:30-7:30am – Part 2 of 2
On the morning of Thursday, February 5th from 5:30 to 7:30am, TS will be performing upgrades to improve the effectiveness of our spam filtering system. During the upgrade, delivery of email into and out of the college may be delayed. E-mail sent may not arrive until after 7:30am. E-mail sent within the University is not affected by this outage (i.e. e-mail from one @ups.edu account to another).
[Update: 2/5 at 9:30am] Mail delivery was restored by 7:10 am; however, the update for the end user quarantine page took longer than expected. All services were restored by 9:30am.
[Resolved] Hotmail, MSN and Live E-mail Delivery Restored
Hotmail, MSN and Live is accepting delivery of Puget Sound e-mail messages. TS staff will continue to work with Microsoft to identify any spam coming from our e-mail accounts. As long as there are no additional compromised e-mail accounts, e-mail flow will continue as normal.
[Resolved] External Internet Connection was Unavailable
We discovered that the external connection to Internet sites off campus is unavailable. TS is investigating and will update this message when more information is available.
[Update 2/2/09 @ 11:30 am] External Internet service has been restored.
[Resolved] Spam Quarantine Unavailable Tuesday 2/3/2009 5:30-7:30am – Part 1 of 2
On the morning of Tuesday, February 3rd, from 5:30-7:30am, TS will be performing upgrades to improve reliability of our spam filtering system. During the upgrade, some users will be unable to access their quarantined email messages in the Sophos Pure Message system. Should you experience problems accessing quarantined messages, please try again after 7:30am.
[Updated 2/3/2009 @ 7:45AM]
The quarantine is mostly available at this time, but a few users may find that certain messages are not available. We expect this to be resolved within 15-30 minutes.