Papercut Upgrade, Printing downtime [COMPLETE]

We will be upgrading Papercut on our print server beginning at 6 AM on Friday 2/24/17. Printing services will be unavailable during this time.  Printing services should be restored by 8 AM.

****UPDATE****

The PaperCut upgrade was successful and printing is back online.  There is a small delay with the ability to add credit to users, we expect that to be working again in the next 3 hours.

 

****UPDATE****

The ability for users to purchase printing credits is functioning properly now.  The Papercut upgrade is complete and functioning fully.

 

Internet Outage – 2/15/2017 [Resolved]

UPDATE: K20 has informed us that the maintenance was completed as scheduled.  The total down time was less than 10 minutes.

Our main internet provider will be doing an urgent configuration change tonight from 11 PM to 1 AM to address a software bug.  The internet will be unavailable for periods of up to 5-10 minutes during this time.

Thank you

Network Maintenance for 2/18/2017 [Complete]

UPDATE:
Network maintenance has been completed.
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On Saturday 2/18/2017 from 8am to 5pm, Network Services will be doing maintenance in the following buildings:

Weyerhaeuser
Field House

Network services including data, wireless and VOIP will be unavailable for periods of 15-30 minutes in each building throughout the day.

This work is necessary for to improve network connectivity through-out the campus.

Thank you for your patience as we conduct this important work!

Network Services

Intermittent Internet Outage – 2/12/2017 [Resolved]

UPDATE: K20 has completed their maintenance.  There should be no further disruptions to internet traffic.

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K20 is conducting a planned firmware upgrade on their core routers to patch a software bug.  Outage will be intermittent (less than 10 minutes) between the hours of 8 AM and 10 AM.

We will update this post once we get confirmation the K20 has completed their work.

Thank you!

Network Services

Network Maintenance 2/12/2017 [COMPLETE]

UPDATE: Network maintenance is now complete.
Thank you!

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On 2/12/2017 from 8am to 5pm, Network Services will be doing maintenance in the following buildings:

Jones
Howarth
Weyerhaeuser
Wyatt
Fieldhouse

Network services including data, wireless and VOIP will be unavailable for periods of 15-30 minutes in each building throughout the day.

This work is necessary for to improve network connectivity through-out the campus.

Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 02/12/2017 [completed]

[update 1:30 pm. 02/12/2017] Our scheduled maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 02/12/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

TS Outage Update: PeopleSoft Planned Refreshes [COMPLETE]

This is a status update from Technology Services about our scheduled PeopleSoft Maintenance Refreshes 

  • Our scheduled PeopleSoft refreshes are complete.
  • This pertains to the following environments:
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
    • PA91TST, FN92TST, HR92TST, CS90TST

Need more info? Email TS-PMO@pugetsound.edu

TS Outage Update: PeopleSoft Planned Refreshes

This is a status update from Technology Services about our scheduled PeopleSoft Maintenance Refreshes 

  • The following environments have been refreshed and are online:
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
    • PA91TST, FN92TST, HR92TST
  • Please note that the CS90TST environment remains unavailable as TS completes the refresh.

TS will communicate once CS90TST is complete.

Need more info? Email TS-PMO@pugetsound.edu