PeopleSoft and Cascade Unavailable Due to Maintenance 4/13/2014 [Completed]

[Updated 04/13/2014 9:20 a.m.] Maintenance is completed.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft and Cascade Unavailable Due to Maintenance 2/9/2014 [Completed]

[Updated 02/09/2014 8:10 a.m.] Maintenance is completed.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 9. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft, Cascade Unavailable Due to Maintenance 2/9/2014

Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 9. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Unavailable 11/19/13 [Resolved]

The university’s PeopleSoft system was unavailable for approximately one hour from 7:25 to 8:25 p.m. This impacted Financials, Human Resources, Campus Solutions, and the Time Clock database. All services have been restored. If you experience any issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu for assistance.

PeopleSoft HR Unavailable 11/18/13 [Resolved]

[Updated 11/18/13 10:45 a.m.] Access to PeopleSoft HR was restored at 8:52 a.m. this morning. Again, we apologize for the inconvenience.

[Original] PeopleSoft HR is currently unavailable, due to an unexpected issue that we are working to resolve. Other PeopleSoft environments (Campus, Financials) do not seem to be affected. We apologize for the inconvenience, and hope to restore access as soon as possible.

PeopleSoft, Cascade, and Email Unavailable Due to Maintenance 11/17/2013 [Completed]

[Updated 11/17/13 10:55 a.m.] Maintenance is completed and PeopleSoft, Cascade, and email service are restored.

[Original] Due to scheduled maintenance, PeopleSoft, Cascade, and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 17. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Password Synchronization Issue 8/26/2013 [Resolved]

[Updated 8/26/2013 11:00 a.m.] Password synchronization is functional. Please contact the Technology Service Desk at 253.879.8585 for assistance if you were affected by this issue.

[Original Post] Password synchronization is currently not functional. Password changes made in Cascade will not carry over to other Puget Sound systems (email, PeopleSoft, vDesk, Moodle). We are working to resolve this as quickly as possible and apologize for the inconvenience.

Enrollment Data Issue 7/26/13 [Resolved]

[Updated 7/26/13 4:40 p.m.] The enrollment data in PeopleSoft has been restored and all dependent information, including student schedules and class rosters, should be accurate. If you encounter any issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. We apologize for any inconvenience you may have experienced this afternoon, and we wish everyone a happy weekend!

[Updated 7/26/13 3:00 p.m.] We are making good progress in restoring the enrollment data but do not expect a complete resolution of this issue until the end of business today. We’ll post a further update once this issue is resolved. Thank you again for your patience.

[Original Post] All enrollment data in PeopleSoft is currently unavailable. This affects student schedules, class rosters, and anything else in PeopleSoft requiring enrollment information. We are working as quickly as we can to restore the data and will provide updates as they become available. For assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience as we work through this issue!

Production Server Patch Maintenance for 6/9/2013 [Canceled]

[Updated]  Production Patch Maintenance for 6/9/2013 has been canceled. The next scheduled Production Patch Maintenance is tentatively scheduled for 7/14/2013.

[Original] The Production Server Patch Maintenance is scheduled for 6/9/2013.  Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on FacultyFiles, StaffFiles, and StudentFiles)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu,  Mahara, and Moodle
  • vDesk
  • Print Services
  • Optimize production servers and services