Update: Network maintenance is complete. Thank you.
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Networking will be doing maintenance on the evening of 07/18/2017 and into the morning of 07/19/2017. This work will consist of moving the internet and network gateways which will cause intermittent internet and network outages. Services affected may include internet, wireless, and VOIP. Network outages will usually be localized to buildings and be very brief.
Update: Networking has completed maintenance. We did not do work on the server network per the request of the server team. This will be rescheduled to another time.
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Networking will be doing some maintenance and testing that should not be service affecting on 07/16/2017. We will also be doing work moving server network connections on 07/17/2017. We plan to work around the server production maintenance and so impact should be minimal.
Thank you
There was a brief network outage in the N. Lawrence houses. The electrician has turned power back on and network is back up now. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions or concerns. Thank you!
Our backup internet provider will be doing maintenance on 6/30/2017 from approximately 9 AM to 5 PM. This should not affect normal internet for the campus as this is only our backup internet link. However, if you are experiencing issues during this time please contact the Service Desk.
Thank you!
There was a brief K20 internet outage that lasted about 10 minutes this morning from 4:50 am to 5:00 am. Everything appears to be restored and K20 our main internet provider is investigating the cause of the outage. We will update this post if there is any additional information.
TS is currently troubleshooting a network issue that has caused some campus printing problems (e.g. you receive a printing error or your computer shows the printer as “Offline” even though the printer itself is on and ready). We’re working to resolve this as quickly as possible. For more information please contact the Service Desk at 253-879-8585.
Network will be performing a quick network change in Wheelock’s attic at midnight tonight. There will be a short outage of about 5 minutes.
We will be making some configuration change on the telephone system starting at 6 PM on 05/02/2017. These changes will allow for Music on Hold to be played when a user is put on hold. All VOIP phones will reset unless you are on an active call. The resets will take about 30-45 seconds for each phone.
Update: SafeConnect has been fully updated. Thank you for your patience.
Update: Per SafeConnect’s recommendation they are performing an additional upgrade. While this is happening access to the SafeConnect dashboard will be limited.
Update: The web service was unresponsive. SafeConnect restarted the web service and all is well now.
We are having issues accessing the SafeConnect administration page. The cause is unknown but may be related to the upgrade that took place on Friday.
Updates to follow.
Thank you!
There will be an upgrade taking place on our network security appliance SafeConnect. This maintenance will take place from 5:30am to 9:30am. There will be no impact while this maintenance is occurring.
Update: Network has been stable for the past few hours.
There appears to have been an intermittent network outage on the Second floor of Wheelock. Everything is back up and running and we’re currently investigating the cause.
Thank you
Update: Maintenance has been completed. Thank you for your patience.
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We will be doing network maintenance on 04/05/2017 from 6 PM to 12 AM mid-night. The following areas will be affected:
There will be intermittent outages that will affect all data services including internet, VOIP and wireless.
Thank you
UPDATE: Maintenance has been completed.
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Networking will again be doing a maintenance tonight starting approximately at 6 PM and going until around 12 AM mid-night.
We will be finishing work in the following areas:
During our maintenance there will be intermediate network outages that will impact things such as wireless, internet, and VOIP.
Thank you
UPDATE: Network maintenance is now complete.
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Networking will again be doing a maintenance tonight starting approximately at 6 PM and going until around 12 AM mid-night.
We will be finishing work in the following areas:
During our maintenance there will be intermediate network outages that will impact things such as wireless, internet, amd VOIP.
Thank you
Update: Maintenance has been completed.
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On Friday March 10th, starting at 10 PM, Network Services will be doing maintenance in the following buildings:
Field House, Baker Stadium, Aquatics Center
Network services including data, wireless and VOIP will be unavailable intermittingly for periods of 15-30 minutes.
This work is necessary for to improve network connectivity.
Thank you for your patience as we conduct this important work!