[Update 9:05 AM] The problem is resolved, and Banner Web Forms is now available.
Banner Web Forms is not allowing users to log in. Instead, the web browser shows an error message beginning with “SCT Banner Login – ERROR”. This is a system issue connecting Banner to the user directory, and we are working to resolve it as soon as possible. We will post updates as they become available.
The restart is complete, no issues. 05:50am
The wireless system will be restarted at 5:30am on 9/16/2010. All wireless connectivity will be interupted during the restart. All access points will restart 3 times before they complete the process. The wireless system will be returned to fully operational by 6:00am.
On Friday, August 27, from 7:00 to 8:30 PM, we will upgrade the campus telephone system to provide more robust, redundant service. During this time, calls into or out of campus have a small possibility of being dropped. If this occurs, please re-dial your call. On-campus calls should not experience any problems. For questions or concerns, please contact Telephone Services at phones@pugetsound.edu.
[Update 9:10 AM] Service has been restored. Please notify the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if any further issues arise.
We are working with Integra, our Internet service provider for the residential network on campus, to resolve some intermittent service disruptions experienced this morning. We will provide an update when this issue is resolved. Thank you for your patience.
[Update 12:30 PM] Facilities and the School of Music experienced a disruption of Internet service which has been resolved.
[Upddate 10:30 AM] Internet service has been restored to campus. We appreciate your patience!
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
The bandwidth on our Integra Internet Circuit (Resnet) has been increased from 100mb to 150mb.
All supporting front-end switch ports have been upgraded to 1GB through to the core.
The new “PS-GuestAccess” wireless network has been deployed campus wide for visitors to the campus with no Pugetsound login. It will allow clients out to the internet with no authentication or compliance auditing.
All campus wireless clients except “PS-GuestAccess” are now monitored by SafeConnect.
Integra will be working on installing a new Internet circuit on 8/13/2010 from 6:30am-8:00am intermittent outages are expected, which will only effect the internet browsing on the resnet side of the campus.
Integra circuit is back in operation with minor issues on the Integra side. We will have to arrange another appointment to finish the upgrade. 07:45am 08/13/2010.
Qwest and K20 will be working on our K20 connection on Thursday 8/12/2010 between 6:300-7:00am. Internet will be intermittent and will be planned to be back in operation by 7:00am.
Cascade Web Forms, Banner, BOSS, and FAMIS were unavailable from 8:30 AM to 9:00 AM on Friday, July 30, 2010. (The Cascade website familiar to most users remained available.) Service has been restored.
We apologize for any inconvenience.
Cascade was unavailable for a few minutes beginning at 10:10 AM. Service has been restored. We apologize for any inconvenience.
[Updated 6/9/10 2:11 PM] Service has been restored and the survey tool is once again available for use. We apologize for any inconvenience.
The appliance used by the Technology Service Desk to survey users with resolved Clientele tickets is currently unavailable. We are working to restore service as soon as possible. For assistance, contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Updated] Service was restored at 4:50 PM. We apologize for any inconvenience.
Banner and Cascade Web Forms went down at approximately 4:00 PM this afternoon. Technology Services is aware of the disruption and will restore service as soon as possible.