The university’s K20 Internet connection experienced a brief service disruption this morning from 4:30 to 4:35 a.m. This impacted Internet access in all academic buildings as well as Web services and email. All services have been restored and are fully functional. Thank you!
Category Archives: Announcements
[Resolved] Cascade Web Forms Unavailable – 3/23/2012 3:20 pm
[Updated 3/23/2012 3:45 pm] Cascade Web Forms are now available again. Thank you again for your patience and understanding.
Cascade Web Forms are temporarily unavailable while the server is being rebooted to resolve slowness issues reported by some users. We apologize for the inconvenience and thank you for your understanding.
[Completed]Email Maintenance Scheduled – 3/20/12 11:00 PM
Maintenance scheduled to begin at 11:00 PM on Tuesday, March 20, may cause intermittent disruptions to university email services. Work should be completed by 12:30 AM. Thank you for your understanding and patience.
[Resolved] Moodle Unavailable 03/07/2012
[Updated 03/07/2012 4:28 p.m.] Moodle is fully functional again. Some users may have lost data if they posted files or other content in Moodle between 11:00 p.m. on March 6 and 1:00 p.m. on March 7. We apologize for the inconvenience and thank you again for your patience and understanding.
Moodle has been unavailable since shortly before 1:00 p.m. We are working to restore service as quickly as possible. Thank you for your patience and understanding!
[Completed] Production Quarterly Patch Maintenance Window, 11th March 2012, 3:00 a.m. to 4:00 p.m.
[Completed] The Production Patch Maintenance was completed at 10:45 am. The next production patch maintenance window is scheduled for Sunday the 15th of April, 2012.
The monthly patch maintenance is scheduled for Sunday the 11th of March 2012, from 3:00 AM to 4:00 PM. Some services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- vDesk
Database applications: Cascade, FAMIS, Millennium, and Banner should not be affected. A followup will be posted upon completion of this scheduled patch maintenance window.
ResNet Internet Scheduled Outage.
Integra Telecom has notified us of a scheduled internet outage on 02/29/2012 from 04:00 AM (PT) to 06:00 AM (PT). This outage will only affect Internet connectivity in the Resnet Buildings.
[Completed] Soundnet Will Be Briefly Unavailable, 8 p.m. 2/9/2012
[Updated: 8:20 p.m.] Maintenance is complete. Soundnet is running normally. Thank you for your patience.
In order to complete some maintenance on Soundnet Mysites, Soundnet will be unavailable for about 15 minutes beginning at 8 p.m., Thursday, 2/9/2012.
We apologize for the inconvenience.
[Resolved] Soundnet Mysites Issue 02/09/2012
[Updated 02/09/2012 8:29 p.m.] Soundnet is fully functional again. Thank you for your patience and understanding.
Mysites on Soundnet are temporarily unaccessible.
We are working to restore service as quickly as possible. We appreciate your patience and apologize for the inconvenience.
Updates will be posted here as soon as they become available.
[COMPLETED] Production Monthly Patch Maintenance Sunday the 12th of February 2012, from 3:00 am to 12:00 pm
Production patch maintenance for Sunday, February 12th, 2012 has completed as of 11:00 AM PST.
The monthly patch maintenance is scheduled for Sunday the 12th of February 2012, from 3:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database applications: Cascade, FAMIS, Millennium, and Banner
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- vDesk
- Print Services
An update will be posted once Server Maintenance has been completed.
[Resolved] Network access issues for certain users 01/30/2012
[Updated 01/30/2012 5:14 p.m.] Network access has been restored for affected users. Thank you again for your patience and understanding.
Some members of the campus community have reported that they are unable to access the Internet. They are being continuously prompted to install the Safe Connect Key, and are constantly being redirected to that page, restricting the ability to access off-campus websites.
We are working to restore service as quickly as possible. We appreciate your patience and apologize greatly for the inconvenience.
Updates will be posted here as soon as they become available.
Production Monthly Patch Maintenance Sunday 15th January 2012, from 6:00 am to 12:00 pm
[Updated 1/15/12, 11:25 am] The Monthly patch maintenance was completed at 11:22 AM, and all systems are back online. The next production patch window is scheduled for Sunday, February 12th, and will be a monthly patch.
The monthly patch maintenance is scheduled for Sunday the 15th of January 2012, from 6:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database applications: Cascade, FAMIS, Millennium, and Banner
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- Print Services
Vdesk will not be affected by this outage. An update will be posted once Server Maintenance has been completed.
[Completed] Soundnet Unavailable 10-11 p.m. 1/9/2011
[Updated 10:45 p.m.] The maintenance is complete, and Soundnet has returned to service.
Thank you for your patience.
Soundnet will be unavailable tonight from 10-11 p.m. tonight. Some upgrades to calendaring features will be installed during that time.
[Completed] Soundnet Unavailable 5:45 – 7:45 p.m. 12/19/2011
Soundnet will be unavailable starting at 5:45 p.m. on 12/19/2011 for maintenance. Service should be restored by 7:45 p.m.
[Completed] Telephone Maintenance Scheduled for 12/29/11
The university’s telephone system requires maintenance which necessitates a short window of downtime. To facilitate the least impact to campus operations, this outage will occur during the holiday break on Thursday, December 29, between 11:00 a.m. and noon.
[Resolved] Cascade Forms and Bosscops Outage 12/14/11
Members of the campus community utilizing Cascade Forms or Bosscops may have experienced a disruption in service shortly before noon today. We apologize for the inconvenience. If issues persist, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience!