[Updated 10/12/2016 8:13 am] Access to PeopleSoft Campus has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[updated 10/16/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/16/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 10/10/2016 12:15 pm] Access to email was restored shortly before 11:30 am. Thank you for your patience.
[Original Post] Members of the campus community are currently experiencing issues accessing Puget Sound email. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 9/30/2016 1:30 pm] As of 12:30 pm today, we believe the issue to be resolved. Please contact the Technology Service Desk if you continue to experience difficulty accessing your email. Thank you for your patience.
[Original Post] Some members of the campus community have reported issues connecting to our email server from Outlook and Webmail. We are investigating this issue and apologize for the inconvenience.
[update 09/18/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.
[original] Production server patch maintenance is scheduled for Sunday, September 18, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 8/29/2016 11:45 am] Mailflow has been restored to normal. Thank you for your patience!
[Original Post] Our server administrators informed us that some members of the campus community may experience delays in sending email. They are currently investigating the issue. We apologize for the inconvenience.
[update 08/07/2016 12:25 p.m.] Patching has been completed. There’s a sign-in issue with cascade-test that will be resolved at a later time.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 08/07/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.
This concludes our planned patch maintenance and database migration for this weekend.
[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.
Our database migration to the new storage array was successful and PeopleSoft is fully operational.
The rest of our production systems have been successfully patched.
An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.
[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
Network Services will be performing some important battery replacement in Jones at 10pm. The interruption should last about 5 minutes.
Please contact the Service Desk at x8585 or servicedesk@pugetsound.edu with any concerns.
[Updated 6/12/2016 12:10 pm] Our scheduled pre-production server patch maintenance has been completed successfully.
[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/12/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.
[Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 5/24/2016 7:00 am] The upgrade is complete. Thank you for your patience.
[Original Post] vDesk will be unavailable in the early hours of May 24, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu. Thank you for your patience with the upgrade process this year.
[Updated 5/23/9:45 am] Access to vDesk has been restored. Thank you for your patience.
[Updated 5/23/2016 8:15 am] Unfortunately, there was a complication, and we were unable to complete the upgrade this morning. We are working on restoring vDesk to its former state as quickly as possible.
[Original Post] vDesk will be unavailable in the early hours of May 23, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu.
[Updated 5/16/2016 9:15 am] Access to vDesk has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to launch vDesk applications. They are able to sign in to vDesk, but nothing happens when they click on an application to launch it. We apologize for the inconvenience and are working to resolve this as quickly as possible.
[Updated 5/16/2016 7:45 am] The vDesk upgrade has been postponed to later this week. Thank you for your patience.
[Original Post] vDesk will be unavailable in the early hours of May 16, 2016 for our scheduled annual upgrade. The upgrade should be complete by 8:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu.