Dear members of the Puget Sound community,

Technology Services (TS) planned the following maintenance activities. Details on the maintenance performed are available below:

Residential and Dorm Wired Network: Planned Maintenance

Wednesday, April 9, 2025 | {Harrington Complete}

SYSTEMS IMPACTED: 

• Harrington was completed this morning and the remaining residential and dorm buildings will be rescheduled for another date 

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS made changes to the Network Access Control system. All Wired Networks were unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Campus and Guest Access Wireless Networks were available during the maintenance window. 
• Computers and other devices connected to the Wired Network did not have access. 
• There will be another scheduled outage for all residential and dorm buildings except Harrington

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) is working to resolve the following incident. Details on the issue is available below:

PeopleSoft Financials – Duplicates in Annual Budget, Carryover Projects, and Grants & Project tiles

Issue Started March 17, 2025

SYSTEMS IMPACTED: 

• PeopleSoft Financials tiles in myPugetSound

CURRENT STATUS: 

• TS and the Office of Finance are investigating why duplicate entries are showing for people reviewing their Annual Budget, Carryover Projects, and Grants & Projects. TS will update as new information is available. 

WHAT YOU SHOULD KNOW::

• Please do not continue to request any transfers or corrections for entries that appear to be duplicates until after you receive notice that the incident is resolved.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:

Campus Wireless Network: Planned Maintenance

Completed on Thursday, March 27, 2025 at 7:40 a.m. 

SYSTEMS IMPACTED: 

• Campus Wi-Fi

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS will made changes to the Network Access Control system. All Wireless Networks were unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Some MacOS clients will need to have the wireless network removed from settings and then re-added or they may not connect.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:

PeopleSoft Financials System: Planned Maintenance 

Completed at 5 p.m. Saturday, March 15, 2025

REASON FOR MAINTENANCE:

To ensure a secure, reliable computing environment, TS updated the PeopleSoft Financials System to the latest version release. 

WHAT YOU SHOULD KNOW:

• Please remember to clear your browser cache if you run into any issues accessing PeopleSoft Financials related links. 
• When opening a PeopleSoft Financials Page, it may open as a small window. If you experience this, click the shift-F5 key to have it open normally on a PC.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Wireless Network: Planned Maintenance

Tuesday, March 18, 2025 | 8 – 9 a.m. 

SYSTEMS IMPACTED: 

• Campus Wi-Fi

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS will be making changes to the Network Access Control system. All Wireless Networks will be unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Campus and Guest Access Wireless Networks will not be available during the maintenance window. 
• Computers and other devices connected to the Wired Network will still have access. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

On Thursday, August 8 at 1 p.m. Technology Services (TS) and Print and Copy Services (PCS), will be closing early for an off-campus, team gathering.

During this time, limited services will be available from the following areas:

• Service Desk Support

• Print and Copy Services (PCS)

• Media Services

In case of a technical emergency, please contact Security Services at 253.879.3311 and they will reach the appropriate resource within TS. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu