Dear members of the Puget Sound community,

Technology Services (TS) has completed the following maintenance activities. Details on the maintenance performed are available below:

Residential and Dorm Wired Network: Planned Maintenance

Tuesday, April 15, 2025 | 5 – 11 a.m. (Complete)

Wednesday, April 16, 2025 | 5 – 9 a.m. (Complete)

SYSTEMS IMPACTED: 

• Campus Wired and Wireless Network Access were unavailable intermittently during the maintenance windows in the following buildings.
• Maintenance Completed
• Harrington/Schiff
• Trimble
• Todd/Phibbs
• Anderson/Langdon
• Regester/Seward
• East Campus/Langlow/Residential
• West Campus/Greek Row/Residential
• Oppenheimer/Smith
• Thomas

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS made changes to the Network Access Control system.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

We wanted to inform you that Print and Copy Services (PCS) will remain open this week while the sidewalk along N.15th St. is closed for repairs.  

WHAT YOU SHOULD KNOW:

• Please enter the Print Shop through the back door by the Wheelock loading dock area.  
• You may request that your prints be placed in their outdoor lockers or delivered to the Mail Room.

For additional questions regarding Print and Copy Services call (253) 879-3737 or visit the PCS website.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Residential and Dorm Wired Network: Planned Maintenance

Tuesday, April 15, 2025 | 5 – 11 a.m.

Wednesday, April 16, 2025 | 5 – 9 a.m.

SYSTEMS IMPACTED: 

• Campus Wired and Wireless Network Access will be unavailable intermittently during the maintenance windows in the following buildings: 
• Schiff
• Trimble
• West Campus/Greek Row/Residential
• Oppenheimer/Smith
• Todd/Phibbs
• Anderson/Langdon
• Regester/Seward
• East Campus/Langlow/Residential
• Thomas

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS is making changes to the Network Access Control system.

WHAT YOU SHOULD KNOW:

• If you need consistent internet access during this time, TS suggests using the Wheelock Student Center, Library, or another academic building not impacted by the planned maintenance. 
• Maintenance will take place one location at a time. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) planned the following maintenance activities. Details on the maintenance performed are available below:

Residential and Dorm Wired Network: Planned Maintenance

Wednesday, April 9, 2025 | {Harrington Complete}

SYSTEMS IMPACTED: 

• Harrington was completed this morning and the remaining residential and dorm buildings will be rescheduled for another date 

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS made changes to the Network Access Control system. All Wired Networks were unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Campus and Guest Access Wireless Networks were available during the maintenance window. 
• Computers and other devices connected to the Wired Network did not have access. 
• There will be another scheduled outage for all residential and dorm buildings except Harrington

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) is working to resolve the following incident. Details on the issue is available below:

PeopleSoft Financials – Duplicates in Annual Budget, Carryover Projects, and Grants & Project tiles

Issue Started March 17, 2025

SYSTEMS IMPACTED: 

• PeopleSoft Financials tiles in myPugetSound

CURRENT STATUS: 

• TS and the Office of Finance are investigating why duplicate entries are showing for people reviewing their Annual Budget, Carryover Projects, and Grants & Projects. TS will update as new information is available. 

WHAT YOU SHOULD KNOW::

• Please do not continue to request any transfers or corrections for entries that appear to be duplicates until after you receive notice that the incident is resolved.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:

Campus Wireless Network: Planned Maintenance

Completed on Thursday, March 27, 2025 at 7:40 a.m. 

SYSTEMS IMPACTED: 

• Campus Wi-Fi

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS will made changes to the Network Access Control system. All Wireless Networks were unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Some MacOS clients will need to have the wireless network removed from settings and then re-added or they may not connect.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:

PeopleSoft Financials System: Planned Maintenance 

Completed at 5 p.m. Saturday, March 15, 2025

REASON FOR MAINTENANCE:

To ensure a secure, reliable computing environment, TS updated the PeopleSoft Financials System to the latest version release. 

WHAT YOU SHOULD KNOW:

• Please remember to clear your browser cache if you run into any issues accessing PeopleSoft Financials related links. 
• When opening a PeopleSoft Financials Page, it may open as a small window. If you experience this, click the shift-F5 key to have it open normally on a PC.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Wireless Network: Planned Maintenance

Tuesday, March 18, 2025 | 8 – 9 a.m. 

SYSTEMS IMPACTED: 

• Campus Wi-Fi

REASON FOR MAINTENANCE:

• To ensure a secure, reliable computing environment, TS will be making changes to the Network Access Control system. All Wireless Networks will be unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

• Campus and Guest Access Wireless Networks will not be available during the maintenance window. 
• Computers and other devices connected to the Wired Network will still have access. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu