Dear members of the Puget Sound community, Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below: Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions What You Should Know For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. |
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) |
Author Archives: lmmorris
{myPugetSound, PeopleSoft Campus} Planned Maintenance, Fri Jul 21 at 5 p.m. – Sun July 23 at 8 p.m.
Technology Services Early Close on Monday July 3 @ 2:30 p.m.
Technology Services Early Close on May 26 @ 11 a.m.
TS Department Offsite at a Retreat Tues 5/16 1-5 p.m.
The Puget Sound Network is RESTORED
Puget Sound Network Outage Update – Monday March 27
UPDATE: Puget Sound Network Outage: Monday March 27 @ 1 p.m.
UPDATE: Puget Sound Network Outage: Monday March 27 @ 10:35 a.m.
Puget Sound Network Outage: Monday March 27 @ 7 a.m.
{myPugetSound} {login.pugetsound.edu}: Post Patch Maintenance – Clear Browser Cache
This is an announcement from Technology Services (TS). Please see details below:
myPugetSound: Post Maintenance Information – Clear Browser Cache
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers this past weekend. As a result of the maintenance activities, you may not be redirected to myPugetSound after logging into login.pugetsound.edu. If this occurs please try clearing your browser cache and this should resolve the issue.
ADDITIONAL INFORMATION:
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{myPugetSound, PeopleSoft Campus} SYSTEM MAINTENANCE: Mon 11/28 @ 12:30 p.m. [COMPLETE]
This is an announcement from Technology Services (TS). Please see the details below.
System Maintenance: myPugetSound, PeopleSoft Campus Solutions [COMPLETE]
Monday, November 28 @ 12:30 p.m. – 12:40 p.m.
REASON FOR IMPACT: Technology’s Services needs to refresh and restart PeopleSoft Campus Solutions due to a network outage during the holiday break.
ADDITIONAL INFORMATION:
- For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
Lindsay Morris
O: 253.879.2854
M: 231.330.8502
From: Lindsay M Morris
Sent: Monday, November 28, 2022 12:27 PM
To: TS Communications <tscommunications@pugetsound.edu>
Subject: {myPugetSound, PeopleSoft Campus} SYSTEM MAINTENANCE: Mon 11/28 @ 12:30 p.m.
This is an announcement from Technology Services (TS). Please see the details below.
System Maintenance: myPugetSound, PeopleSoft Campus Solutions
Monday, November 28 @ 12:30 p.m. – 12:40 p.m.
REASON FOR IMPACT: Technology’s Services needs to refresh and restart PeopleSoft Campus Solutions due to a network outage during the holiday break.
ADDITIONAL INFORMATION:
- For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
{myPugetSound, PeopleSoft Campus} SYSTEM MAINTENANCE: Mon 11/28 @ 12:30 p.m.
This is an announcement from Technology Services (TS). Please see the details below.
System Maintenance: myPugetSound, PeopleSoft Campus Solutions
Monday, November 28 @ 12:30 p.m. – 12:40 p.m.
REASON FOR IMPACT: Technology’s Services needs to refresh and restart PeopleSoft Campus Solutions due to a network outage during the holiday break.
ADDITIONAL INFORMATION:
- For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
{PeopleSoft HR} {PeopleSoft Financials} Planned Maintenance – COMPLETED 11/19 – POST UPGRADE INFORMATION
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft HR and Financials Systems: Planned Maintenance [COMPLETED 11/19]
Friday, November 18 @ 5 p.m. – Sunday November 20 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Relations and Financials Systems to the latest version release. These systems were unavailable during the maintenance window.
ADDITIONAL INFORMATION
- Clear cache post upgrade: If you have issues connecting to myPugetSound, PeopleSoft HR, or PeopleSoft Financials after the planned maintenance please try clearing your browser cache.
- Procurement Resources & Training Materials: Updated training guides for requisitions are available at Procurement Resources & Training Materials
- Technical errors or issues after the maintenance window: Contact TS Service Desk, servicedesk@pugetsound.edu, 253.879.8585
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
{PeopleSoft HR} {PeopleSoft Financials} Planned Maintenance: 5 p.m. Friday Nov 18 – 8 p.m. Sunday Nov 20
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft HR and Financials Systems: Planned Maintenance
Friday, November 18 @ 5 p.m. – Sunday November 20 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations and Financials Systems to the latest version release. These systems will be unavailable during the maintenance window.
ADDITIONAL INFORMATION
- Time Entry and Time Approval will not be available during the maintenance window.
- myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Relations or Financials Systems.
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502