|
|
|---|
|
Dear members of the Puget Sound community, Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below: Puget Sound Wi-Fi, Systems, and Applications: Planned Maintenance Sunday, April 16 @ 6 a.m. – 6 p.m. SYSTEMS IMPACTED: From 6 a.m. to 9 a.m. a firmware update will be installed on our Wi-Fi system. This will cause a Wi-Fi network outage on campus resulting in the following:
From 6 a.m. – 6 p.m., the following systems will be intermittently unavailable:
REASON FOR IMPACT:
ADDITIONAL INFORMATION:
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don’t hesitate to contact the TS Service Desk. |
|
TS Service Desk Walk-In Support: Tech Center in Collins Library Phone Support: (253) 879-8585 Online Help: https://www.pugetsound.edu/osd (Logon Required) Email Support: servicedesk@pugetsound.edu |
Author Archives: kspiese
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Feb 19, 6:00 a.m.-6:00 p.m. – UPDATED
This is an updated announcement from Technology Services (TS). Please see details below:
Puget Sound Systems: Planned Maintenance
Sunday, February 19 @ 6:00 a.m. – 6:00 p.m.
SYSTEMS IMPACTED:
Update: The campus-wide network outage planned for Sunday morning has been cancelled. The remaining planned maintenance will still be performed as scheduled, from 6:00 a.m. – 6:00 p.m.
From 6:00 a.m. to 7:00 a.m. a firmware update will be installed on our core switches. This will cause a full network outage on campus resulting in the following:
Internet access will be unavailable on campus.Accessing services on campus that require a network connection will not be available including email, file shares, PeopleSoft, and other services.Zoom phones connected to the campus network will not work.Wifi will be unavailable.Wired network will be unavailable.
From 6:00 a.m. – 6:00 p.m., the following systems will be intermittently unavailable:
- Campus file servers
- myPugetSound.edu
- PeopleSoft Human Resources
- PeopleSoft Financials
- PeopleSoft Campus Solutions
- vDesk
- Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
-
Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
-
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions, please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS and NETWORK}: Patch Maintenance, Sun Feb 19, 5:30 a.m.-6:00 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Network: Planned Maintenance
Sunday, February 19 @ 5:30 a.m. – 6:00 p.m.
SYSTEMS IMPACTED:
From 6:00 a.m. to 7:00 a.m. a firmware update will be installed on our core switches. This will cause a full network outage on campus resulting in the following:
-
Internet access will be unavailable on campus.
-
Accessing services on campus that require a network connection will not be available including email, file shares, PeopleSoft, and other services.
-
Zoom phones connected to the campus network will not work.
-
Wifi will be unavailable.
-
Wired network will be unavailable.
From 5:30 a.m. – 6:00 p.m., the following systems will be intermittently unavailable:
-
Campus file servers
-
myPugetSound.edu
-
PeopleSoft Human Resources
-
PeopleSoft Financials
-
PeopleSoft Campus Solutions
-
vDesk
-
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
-
Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
-
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions, please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Dec 11, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, December 11, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 9, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, October 9, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Aug 14, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, August 14, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jun 12, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, June 12, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Mar 27, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, March 27, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jan 9, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, January 9, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PeopleSoft Financials}: Planned Maintenance, Fri Nov 19 at 5 p.m. – Sun Nov 21 at 8 p.m. [COMPLETE]
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft Financials: Planned Maintenance [COMPLETE]
Friday, November 19 @ 5 p.m. to Sunday November 21 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials system to the latest version release. This system will be unavailable during the maintenance window.
ADDITIONAL INFORMATION:
· myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PeopleSoft Financials}: Planned Maintenance, Fri Nov 19 at 5 p.m. – Sun Nov 21 at 8 p.m.
This is an announcement from Technology Services (TS). Please see details below:
PeopleSoft Financials: Planned Maintenance
Friday, November 19 @ 5 p.m. to Sunday November 21 @ 8 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials system to the latest version release. This system will be unavailable during the maintenance window.
ADDITIONAL INFORMATION:
· myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Sept 12, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, Sept 12, 2021 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jul 25, 6 a.m.-6 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, Jul 25, 2021 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Planned Maintenance, Mon Jun 7, 5 p.m.-8 p.m. – Complete
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance [COMPLETE]
Monday, June 7, 2021 from 5 p.m.-8 p.m.
REASON FOR IMPACT: In preparation for the upcoming login changes, work needs to be performed to transition authentication to the new system. Multi-factor authentication will be required beginning June 8th at 6 a.m. and the new Okta dashboard will be available at https://login.pugetsound.edu.
If you experience issues this morning, please try clearing your browser cache (https://www.pugetsound.edu/about/offices-services/technology-services/help-support/self-help/clearing-browser-cache/)
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
· Canvas
· Google Workspace
· KACE ticketing system
· myPugetSound
· PeopleSoft Human Resources
· PeopleSoft Financials
· PeopleSoft Campus Solutions
· VPN
· Zoom
· Various Puget Sound systems and applications
ADDITIONAL INFORMATION:
· The university network, internet access, and wireless will NOT be affected.
· Email and calendar, vDesk, campus file servers, telephones, and pugetsound.edu will NOT be affected.
· Thank you for your patience as we conduct this important work.
· For more information about Okta, single sign-on, or multi-factor authentication, please see https://www.pugetsound.edu/about/offices-services/technology-services/okta.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the Technology Service Desk at 253-879-8585 or servicedesk@pugetsound.edu.
{PUGETSOUND SYSTEMS}: Planned Maintenance, Mon Jun 7, 5 p.m.-8 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Monday, June 7, 2021 from 5 p.m.-8 p.m.
REASON FOR IMPACT: In preparation for the upcoming login changes, work needs to be performed to transition authentication to the new system. Multi-factor authentication will be required beginning June 8th at 6 a.m. and the new Okta dashboard will be available at https://login.pugetsound.edu.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
· Canvas
· Google Workspace
· KACE ticketing system
· myPugetSound
· PeopleSoft Human Resources
· PeopleSoft Financials
· PeopleSoft Campus Solutions
· VPN
· Zoom
· Various Puget Sound systems and applications
ADDITIONAL INFORMATION:
· The university network, internet access, and wireless will NOT be affected.
· Email and calendar, vDesk, campus file servers, telephones, and pugetsound.edu will NOT be affected.
· Thank you for your patience as we conduct this important work.
· For more information about Okta, single sign-on, or multi-factor authentication, please see https://www.pugetsound.edu/about/offices-services/technology-services/okta.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the Technology Service Desk at 253-879-8585 or servicedesk@pugetsound.edu.