Monthly Archives: February 2025

{WYATT NETWORK}: Planned Maintenance, Mon, Feb 24, 6:00 a.m. – 7:30 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt Network: Planned Maintenance

Monday, February 24 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Network

REASON FOR MAINTENANCE:

  • Technology Services will be replacing a failing battery backup system.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections on the second floor of Wyatt will go down for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun, Feb 9, 6 a.m.-6 p.m. [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 9 @ 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

  • Network connections to campus buildings (limited to 6 a.m. – 8 a.m.)

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{myPugetsound, PeopleSoft HR, PeopleSoft Financials} unplanned outage – RESOLVED

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has resolved the following incident. Details on the outage are available below:

myPugetSound and PeopleSoft Outage – RESOLVED

February 6 at 12:30 p.m. – 3:00 p.m.

SYSTEMS IMPACTED: 

  • myPugetSound, PeopleSoft HR, and PeopleSoft Financials. 

CURRENT STATUS: 

  • The TS team has resolved the issue affecting our PeopleSoft systems. 

 

WHAT YOU SHOULD KNOW::

  • None at this time

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{myPugetsound, PeopleSoft HR, PeopleSoft Financials} unplanned outage

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) is working to resolve the following incident. Details on the outage are available below:

myPugetSound and PeopleSoft Outage

February 6 starting at 12:30 p.m.

SYSTEMS IMPACTED: 

  • myPugetSound, PeopleSoft HR, and PeopleSoft Financials. 

CURRENT STATUS: 

  • The TS team is investigating an outage affecting our PeopleSoft systems and working to resolve the issue as quickly as possible. TS will update as new information is available. 

 

WHAT YOU SHOULD KNOW::

  • None at this time

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun, Feb 9, 6 a.m.-6 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 9 @ 6 a.m. – 6 p.m.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

  • Network connections to campus buildings (limited to 6 a.m. – 8 a.m.)

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu