Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Kittredge, Sculpture, Print & Copy Services, Baker Stadium, President’s House, McIntyre 3rd Floor Network: Planned Maintenance [COMPLETE]

• Kittredge Gallery, June 12 | 2:00 p.m. – 4:00 p.m.

• Sculpture, June 12 | 2:00 p.m. – 4:00 p.m.

• Print & Copy Services, June 12 | 3:00 p.m. – 4:00 p.m.

• Baker Stadium, June 12 | 3:30 p.m. – 4:30 p.m.

• President’s House, June 12 | 4:00 p.m. – 5:00 p.m.

• McIntyre 3rd Floor, June 12 | 6:00 p.m. – 7:00 p.m.

SYSTEMS IMPACTED: 

• Kittredge Gallery network (WiFi, Phones, Ethernet)

• Sculpture network (WiFi, Phones, Ethernet)

• Print & Copy Services network (WiFi, Phones, Ethernet)

• Baker Stadium network (WiFi, Phones, Ethernet, 11th St Blue Emergency Tower)

• President’s House network (WiFi, Phones, Ethernet)

• McIntyre 3rd floor network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

• Technology Services will be upgrading firmware on our network switches.

WHAT YOU SHOULD KNOW:

• During the maintenance window, expect full network outages in the locations listed above.

• Card swipe access to the buildings have a local cache and will continue to function.

• Security Services will remain reachable at 253-879-3311 during this time.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

The University of Puget Sound has partnered with Alertus notification systems to enhance the ability to communicate with the community in an emergency. As part of our ongoing effort to improve our emergency preparedness and provide more comprehensive safety and security measures Technology Services and Security Services have selected Alertus to enhance our emergency notification system. For more information on campus emergency management efforts, visit the emergency management page.

We are in the process of combining our existing Everbridge Emergency Communications product with Alertus, creating a robust and redundant communication system. After extensive testing, Alertus will be automatically installed on all university owned Mac and Windows computers. Once installed, you will receive emergency notifications through Everbridge in the manner you have selected and receive an Alertus announcement on your university computer. To remove the message from your screen, simply acknowledge the alert.

Alertus will run on both Mac or PC and, once installed, automatically connects to our emergency notification system. 

Please note the Alertus software will only issue emergency notifications on university issued devices if you are on campus and connected to the university wired or wireless network. To ensure proper installation, make sure all computer system upgrades are installed.

Downloading and installing Alertus is quick, easy and takes just a few minutes. Technology Services will begin remotely installing the software on tomorrow (06/06/2024). Once installed, the software runs in the background and you can verify it is connected by checking the icon in the System Tray (on Windows) or Menu Bar (on a Mac). If you are on a Windows PC the installation will be entirely silent and will not require any user input. However, if you are on a Mac you will likely see a small notification appear in the notification center indicating a background application has been installed. There is no further action necessary to complete the installation.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Login Required)

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Todd, Phibbs, Harned, Thompson, Kilworth, Baker, Wyatt, McIntyre Network: Planned Maintenance [COMPLETE]

• Todd, June 3 | 3:00 p.m. – 6:00 p.m.

• Phibbs, June 3 | 3:00 p.m. – 6:00 p.m.

• Harned, June 3 | 3:30 p.m. – 6:00 p.m.

• Thompson, June 3 | 3:30 p.m. – 6:00 p.m.

• Kilworth, June 3 | 4:00 p.m. – 6:00 p.m.

• Baker Stadium, June 3 | 4:00 p.m. – 6:00 p.m.

• Wyatt, June 3 | 5:00 p.m. – 7:00 p.m.

• McIntyre, June 3 | 6:00 p.m. – 9:00 p.m.

SYSTEMS IMPACTED: 

• Todd network (WiFi, Phones, Ethernet)

• Phibbs network (WiFi, Phones, Ethernet)

• Harned network (WiFi, Phones, Ethernet)

• Thompson network (WiFi, Phones, Ethernet)

• Kilworth network (WiFi, Phones, Ethernet)

• Baker Stadium network (WiFi, Phones, Ethernet, 11th St Blue Emergency Tower)

• Wyatt network (WiFi, Phones, Ethernet)

• McIntyre network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

• Technology Services will be upgrading firmware on our network switches.

WHAT YOU SHOULD KNOW:

• During the maintenance window, expect full network outages in the locations listed above.

• Card swipe access to the buildings have a local cache and will continue to function.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Todd, Phibbs, Harned, Thompson, Kilworth, Baker, Wyatt, McIntyre Network: Planned Maintenance

• Todd, June 3 | 3:00 p.m. – 6:00 p.m.

• Phibbs, June 3 | 3:00 p.m. – 6:00 p.m.

• Harned, June 3 | 3:30 p.m. – 6:00 p.m.

• Thompson, June 3 | 3:30 p.m. – 6:00 p.m.

• Kilworth, June 3 | 4:00 p.m. – 6:00 p.m.

• Baker Stadium, June 3 | 4:00 p.m. – 6:00 p.m.

• Wyatt, June 3 | 5:00 p.m. – 7:00 p.m.

• McIntyre, June 3 | 6:00 p.m. – 9:00 p.m.

SYSTEMS IMPACTED: 

• Todd network (WiFi, Phones, Ethernet)

• Phibbs network (WiFi, Phones, Ethernet)

• Harned network (WiFi, Phones, Ethernet)

• Thompson network (WiFi, Phones, Ethernet)

• Kilworth network (WiFi, Phones, Ethernet)

• Baker Stadium network (WiFi, Phones, Ethernet, 11th St Blue Emergency Tower)

• Wyatt network (WiFi, Phones, Ethernet)

• McIntyre network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

• Technology Services will be upgrading firmware on our network switches.

WHAT YOU SHOULD KNOW:

• During the maintenance window, expect full network outages in the locations listed above.

• Card swipe access to the buildings have a local cache and will continue to function.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu