Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Planned Maintenance: vDesk (VMware Horizon)

Thursday, November 2 | 1 p.m. –  3 p.m. [DELAYED, WILL RESCHEDULE]

REASON FOR MAINTENANCE: 

• Technology Services needs to update our vDesk environment (VMware Horizon) to a more recent version so we have a secure and reliable environment.

WHAT YOU SHOULD KNOW:

• The vDesk upgrade is being delayed.
• vDesk has been rolled back to the previous version and is available for use.
• A new maintenance window will be scheduled in the near future.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu